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Extension doesn't open in Safari


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when i try to use the enpass extension, it keeps telling me, that there is an enpass connection error. 

Although i have entered my master password in the desktop app. Also it does work in firefox at the same time.

Extension: 5.5.2
Desktop: 5.6.3
Firefox: 59.0.2 (64-Bit)
Safari: Version 11.1 (11605.
macOs: 10.11.6

Are you aware of this issue already? Or is it specific to me? It used to work just fine.


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Hi @Maki 

Sorry for the trouble you are going through. Please try clearing the cache and cookies from Safari browser, if you haven't tried that yet. If the problem still persists please drop us an email support@enpass.io mentioning this link so that we can share a debug tool and investigate where the problem could be.

Thanks for your co-operation.

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