Ndb Posted September 30, 2023 Report Posted September 30, 2023 I have had Enpass for years without problems. I upgraded MacOS to Sonoma 14.0, and at startup of EnPass as wells as unlocking it (both fingerprint and password), my mouse and keyboard start misbehaving (short freezes, jumping, generally unresponsive). I synch through iCloud and it seems directly linked to that: every time it syncs, this behaviour happens and syncing takes way longer than usual. After about 10 sec, behaviour goes back to normal. I never had this before and it seems specifically to Sonoma/iCloud sync. But the weird thing is that a manual sync through the "sync now" button works fine. No effect of mouse and almost instantaneous. Enpass is installed through the App Store and I am on the latest version. It appears to be a Sonoma specific bug, or is there anything else which can cause this?
Abhishek Dewan Posted October 4, 2023 Report Posted October 4, 2023 Hi @Ndb For troubleshooting purposes, try reinstalling the app after creating a manual backup of your data. If the issue persists, please share the below details and I will gladly get this checked for you - The exact version of the Enpass app you are using. The total number of Items, Vaults and attachments you have saved in the Enpass app. A short video showing this behavior would be helpful. You can share the video with us at support@enpass.io and mention this forum.
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