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Biometric sign-in unavailable in Android Enterprise Work Profile?


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Posted

Hi Team,

for security reasons, we enforce access to our M365 SharePoint only from compliant devices. On Android, that means the app accessing SharePoint needs to be within the Android Enterprise Work Profile.

However, when Enpass is installed within in the work profile, it doesn't recognize that Biometric sign-in is configured for the device and refuses to enable it. PIN is the only way to enable convenient sign-in.

Is that a bug in Enpass or a "feature" of Android Enterprise work profile? 

  • 3 weeks later...
Posted

Since Enpass doesn't seem to support Biometrics to sign-in when it's installed in an Android Work Profile, we tried using a PIN instead.

Despite that, Enpass still requires the masterpassword each time we try to sign in to Enpass in Android work profile.

How can we allow convenient and yet secure sign-in to Enpass in Android Work Profiles?

Posted

Hi @Damasta

Our team is actively looking into this concern for you and we will get back to you soon with an update. In the meantime, could you please confirm if you are getting any Enpass Biometrics-Cipher notification? We appreciate your cooperation in this matter.

#BSI-152

  • 2 months later...

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