Jakub Posted June 16, 2018 Report Share Posted June 16, 2018 (edited) Hi, I just bough Acer Chromebook 14 and installed Enpass app from Play Store, which I'm already using on my phone and desktop. I'm unable to restore my password wallet from backup, tried Dropbox, Google Driver, even a backup file on USB drive. It says "invalid password" for cloud storages, and "invalid file" for local file backup. Using ChromeOS 68 (dev branch) Any help? Edited June 16, 2018 by Jakub Link to comment Share on other sites More sharing options...
Anshu kumar Posted June 18, 2018 Report Share Posted June 18, 2018 Hi @Jakub Sorry to hear about the trouble you are going through. Please make sure that you are entering the correct password by checking caps lock too. Also please type your master password in notepad and copy/paste it into the password field and check if it works. If the problem still persists, please share some info so that we can help you better: On which all device (along with OS version) are you using Enpass? Which Enpass version are you using on each device? Thanks for your co-operation. Link to comment Share on other sites More sharing options...
Jakub Posted June 18, 2018 Author Report Share Posted June 18, 2018 Yap, I found the password get accepted white it is pasted from some other application. So problem happens only when I type password directly into Enpass app box. Device info: Acer Chromebook 14 (https://www.acer.com/ac/en/US/content/model/NX.GC2AA.007) ChromeOS 66 (with default android 7.1 bundled) Enpass 5.6.8 for Android Link to comment Share on other sites More sharing options...
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