Box not working on Android app

[robert.endicott]

I just wiped and reinstalled my phone and when I go to setup enpass with box it will not allow me to type in my credentials.  The cursor blinks and will not allow me to do anything.  It is like it is frozen.  I tried this with the other providers and I do not have this problem.  I have use box so I need this to work.

Thanks,

Bob

[ShanePierce]

Same issue but i icloud didnt wipe my phone just unistalled google classroom and now facing this same issue. Dont know gimp why. Help needed.

Edited November 4, 2018 by ShanePierce

[Anshu kumar]

Hey @ShanePierce,

Sorry for the trouble you are going through.

Please share some more info so that we can help you better.

• Please mention your Android device and Android version.
• Which Enpass version are you using?
• While syncing what error message or code are you getting?

Thanks for your co-operation.