randix Posted October 6, 2018 Report Share Posted October 6, 2018 Been using enpass for a while on windows 10, chrome, firefox, and android, trying to decide whether to leave lastpass. lost my laptop, just bought a chromebook (pixel). I have no problem installing the enpass app and the extension, but i keep getting this message: "Enpass Connection Error Please start Enpass desktop app and make sure you have checked "Enable Browser Extension" in Enpass Preferences, before using Enpass Browser Extension." I believe I have selected the extension in the app but i still get that same message. Help! Link to comment Share on other sites More sharing options...
Anshu kumar Posted October 8, 2018 Report Share Posted October 8, 2018 Hi @randix, Sorry for the trouble you are going through. It seems that you have installed the wrong extension. So please check you have installed the Enpass Connector for Chromebook only. Thanks! Link to comment Share on other sites More sharing options...
Sitdown Posted November 25, 2018 Report Share Posted November 25, 2018 Have the same problem, switched to the extension you said. But then i got this error message: ..... cannot connect to Enpass app I also did write to support, i will see what message i get from them.. Link to comment Share on other sites More sharing options...
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