guyguy16 Posted October 5, 2016 Report Posted October 5, 2016 I have a Mac running El Capitan. I have installed Enpass, desktop version, on the Mac. I am running Chrome 53 and the Enpass icon is greyed out. If I click on the icon, I get a Enpass connection error. The setting "Enabled browser extensions" is already checked and "verify browsers" is checked as well. In Chrome the extension is enabled as well. How do I fix this problem?
Anshu kumar Posted October 6, 2016 Report Posted October 6, 2016 Hi @guyguy16 Sorry to hear about your trouble. In order to use Enpass Browser extension, please make sure Enpass is running in the background. For more details please have a look at user manual link how Enpass browser extension works. If your problem still persists, please provide some more details like Enpass version/Firewall/third party network security/ any security related Extension or Proxy are you using, so that we can investigate where the problem could be.
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