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Enpass 6 No pairing with Firefox extension

Hans van Meteren
in Windows

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Hi @Hans van Meteren

Sorry for the inconvenience. Please ensure that you are using the latest version of firefox extension which is 6.0.0 along with Enpass6. Try to reinstall the extension after restarting the browser.

If the problem persists, enable logs of Enpass extension and Enpass app by following these steps:

  1. In Enpass app go to Settings -> Browser and enable logs.
  2. In Enpass extension, go to Enpass extension's options page and enable logs.
  3. Restart browser.

Copy the logs of Enpass app and extension and mail us at support@enpass.io.

Thanks.

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