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ajp776

Not syncing with google drive

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I have been using Enpass for over a year and have synced with Google drive. I installed the app on my Galaxy S5 today, and paid for the full version. When I select "restore from google drive" I get an error message saying "Sorry, we could not find any Enpass data on this Google Drive account.

My data is kept in My Drive > Enpass > Sync_default.walletx.

I have tried turning sync on and off, and doing this several times. There is no option to find the file on my google drive account.

 

How can I remedy this?

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I have the same issue.  Needed to switch Phones Pixel 2XL to Pixel 2XL ( screen malfunction would not allow me to sign into old phone) Once the new phone arrived I tried to access my enpass on Drive and got the same message.  Very Frustrating...

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