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Mysolo

v6.0.2 - white screen for scan Qrcode on HUAWEI MATE P20 PRO

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Hello,

A scan Qrcode for activate 2FA TOTP bug on my Huawei MATE P20 Pro. All permission require by Enpass are activate. This include a Camera access. But after selection a Qrcode icon, Enpass view a white screen with "Scanner le TOTP" and don't view a camera for scan.

version android 9
build: 9.0.0.153
Modele Tel: LYA-L29
Version enpass: 6.0.2  Full access
 

 

 

Edited by Mysolo

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Hello,

I got the same issue right now.

Huawei Mate 20 Pro

Android 9

Model: LYA-L29

Build: 9.0.0.210

Enpass: 6.0.6.200

Is there any update for this bug?

Edited by Parunzel

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Hi All,

Many apologies for the trouble you are going through. It's a known issue that adding TOTP isn't working on some Huawei devices and our team is investigating it. We appreciate your patience while our team works through the issue. Thanks.

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Hi All,

The TOTP problem has been resolved in the recently rolled beta update v6.0.8.212. Please install it and let us know if you still face any issue. Thanks.

 

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