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Posted

Hi,  

Enpass 6.0.3 (300) on MacOS Mojave Version 10.14.2 is telling me that I haven't purchased the Pro Version yet when I try to activate the premium functions on my iMac. But I did purchase the Pro Version via inApp Purchase on my iPhone in December 2017 already. On my iPhone I am using the Pro Version without any problems via the same apple account of course. 

Any ideas what I could do?

Thanks, Oxymed

Posted

Hey @Oxymed32,

In case if you are trying to restore your Enpass Pro purchased on iOS on macOS, then we are sorry it won't work.

It is not technically possible to share in-app purchases between different apps. As mentioned by Apple "Every product is associated with a specific app. Products created for use by one app are not available in other apps. Companion apps on a different platform are different apps—the products of the Mac app are not available in the iOS app and vice versa."

If Enpass would have been an online password manager with your account and data with us, we could have restored your subscription across the platforms. You can check more about the Enpass Pricing here on our website.

Thanks!

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