TheGavin Posted May 28, 2019 Report Posted May 28, 2019 On just one of the three or four machines which I am running Enpass for Windows on, the update to v6.0.6 asks for me to approve a New Sync, which takes me to Dropbox, I log in, the press the Yes, I Agree or similar button, which launches a new instance of Enpass (so, there are now two running). I login in successfully to the second instance, which updates and otherwise works correctly. In the background there is still an instance with the swirlies spinning like it is waiting for something. Regardless of the order I close these two instances the next time I launch Enpass it will require that I do a New Sync again...restarting the loop. Other machines are working fine, and database on Dropbox is updating.
Dentonthebear Posted May 28, 2019 Report Posted May 28, 2019 (edited) Do you have Enpass installed from the Store or via download? Which browser are you using? Edited May 28, 2019 by Dentonthebear
TheGavin Posted May 29, 2019 Author Report Posted May 29, 2019 Same browser on all four machines (Firefox) and same install method (setup_enpass.exe acquired by pushing the "Update" button in 5.x). Only have this problem on one of them.
Anshu kumar Posted May 29, 2019 Report Posted May 29, 2019 Hey @TheGavin, Sorry for the trouble you are going through. It seems that you are using two different versions of Enpass, if so please take the backup of Enpass data and uninstall the one Enpass and check. Hope this helps!
TheGavin Posted May 29, 2019 Author Report Posted May 29, 2019 Wow...Anshu, you have nailed it. That was the exact problem...seems my first attempt to get the latest version from the Microsoft Store, while terribly confusing, was successful and it was there lurking while I upgraded the existing version. I have uninstalled the Store version. Thank you for your quick response. G. 1
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