Lock Enpass to force password ?

[don90630 0]

I have setup a PIN in IOS.
I understand that the Master password will be mandatory to unlock after three incorrect attempts of PIN.
Is it possible to have the option of forcing the Master password (as in the case in Windows).
 

[Anshu kumar 300]

Hi @don90630,

Thanks for writing in.

Unfortunately, from your comment, I could not quite understand what problem you are facing. Please explain the scenario bit more so that I can assist you better. A screenshot, if possible would be great.

[PeterNell 0]

hi there, 

I am using Enpass and have a big problem with my master password. I wrote it down but unfortunately it is not the same corresponding to what is registered. 

I did use face-id on my iPad so i did not notice a mistake. 
Right now I can't use face-id inspite the setting is well on the app. 

Is there a possibility to use face-id again? And I hope I can change the master password.

Is it possible, when there is a new release, to create an option to check your password when you are typing 

[Anshu kumar 300]

Hi @PeterNell,

Thanks for writing in.

Sorry to inform you but if you have forgotten your master password, then there is no way to recover it. Check out here to know more.

On 6/29/2019 at 8:55 PM, PeterNell said:

Is it possible, when there is a new release, to create an option to check your password when you are typing 

I have noted down your suggestion and forwarded to the concerned desk for further consideration. However, please try copy and pasting your master password in the password field to check if that works.

Thanks!