Torbjörn Posted July 20, 2019 Report Share Posted July 20, 2019 (edited) I would need help resolving this issue on my iPad (Iphone works). Edit: Re-installing the app might resolve the issue. It did for me at least. The scanned QR code (keyfile) is not saved on my iPad. I am required to select the keyfile manually (the Enpass login screen shows a second keyfile field) every time I am logging in to Enpass. Initially I created a new password including a keyfile locally on my laptop. On my iPhone I changed the Enpass password and scanned the QR code to get the keyfile on the Iphone's keychain as explained in the user's manual. As expected I can use the iPhone's Touch ID to login to Enpass. But doing the same steps on my iPad I am always requested to enter the Enpass password and select the keyfile manually before I can log in. How can I resolve this so I get the same behaviour on my iPad? Any help much appreciated /Torbjörn Edited July 24, 2019 by Torbjörn Update resoltion Link to comment Share on other sites More sharing options...
Anshu kumar Posted July 22, 2019 Report Share Posted July 22, 2019 Hey @Torbjörn, Sorry for the trouble you are going through. Can you please let me know are you running the Jailbreak device so that I can help you better. Thanks! Link to comment Share on other sites More sharing options...
Torbjörn Posted July 23, 2019 Author Report Share Posted July 23, 2019 Hi, The iPad and the iPhone are running IOS 12.3.1 (without any jailbreaking) regards Torbjörn Link to comment Share on other sites More sharing options...
Torbjörn Posted July 24, 2019 Author Report Share Posted July 24, 2019 Hi again I re-installed Enpass on the iPad and that resolved the issue. best regards Torbjrn Link to comment Share on other sites More sharing options...
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