I downloaded the Windows 10 (Store) version of enpass and purchased the pro verision just to enable the windows hello option.

My problem is that every time the enpass application closes, either if I close it manually or simply restart the computer, the windows hello option in enpass is un-checked/un-selected. 

The point is not to have to enter the master password every time the computer is restarted. But it seems its not working.

Could this be a bug? What can I check to troubleshoot this issue?

 

Thanks

Hi @aristosv

Thanks for reporting the issue and we are sorry for the inconvenience caused to you.

Our QA team is looking into this issue and hopefully a fix will be available soon.

Thanks for co-operation!

On 7/30/2019 at 6:51 PM, aristosv said:

I downloaded the Windows 10 (Store) version of enpass and purchased the pro verision just to enable the windows hello option.

My problem is that every time the enpass application closes, either if I close it manually or simply restart the computer, the windows hello option in enpass is un-checked/un-selected. 

The point is not to have to enter the master password every time the computer is restarted. But it seems its not working.

Could this be a bug? What can I check to troubleshoot this issue?

 

Thanks

Same problem

Edited August 9, 20196 yr by Fabio Della Giustina

I am having the same issue.

I am having the same issue. It's the only reason for upgrading to Premium (for me).

Hey users,

The issue with 'Windows Hello' has been addressed and will be fixed in the latest/upcoming update. We regret the inconvenience at present.

Thanks.