aristosv 8 Report post Posted July 30, 2019 I downloaded the Windows 10 (Store) version of enpass and purchased the pro verision just to enable the windows hello option. My problem is that every time the enpass application closes, either if I close it manually or simply restart the computer, the windows hello option in enpass is un-checked/un-selected. The point is not to have to enter the master password every time the computer is restarted. But it seems its not working. Could this be a bug? What can I check to troubleshoot this issue? Thanks Share this post Link to post Share on other sites
Pratyush Sharma 81 Report post Posted August 1, 2019 Hi @aristosv Thanks for reporting the issue and we are sorry for the inconvenience caused to you. Our QA team is looking into this issue and hopefully a fix will be available soon. Thanks for co-operation! Share this post Link to post Share on other sites
Fabio Della Giustina 0 Report post Posted August 9, 2019 (edited) On 7/30/2019 at 6:51 PM, aristosv said: I downloaded the Windows 10 (Store) version of enpass and purchased the pro verision just to enable the windows hello option. My problem is that every time the enpass application closes, either if I close it manually or simply restart the computer, the windows hello option in enpass is un-checked/un-selected. The point is not to have to enter the master password every time the computer is restarted. But it seems its not working. Could this be a bug? What can I check to troubleshoot this issue? Thanks Same problem Edited August 9, 2019 by Fabio Della Giustina Share this post Link to post Share on other sites
papineau 0 Report post Posted August 13, 2019 I am having the same issue. Share this post Link to post Share on other sites
Elliot 0 Report post Posted August 15, 2019 I am having the same issue. It's the only reason for upgrading to Premium (for me). Share this post Link to post Share on other sites
Kashish 39 Report post Posted August 16, 2019 Hey users, The issue with 'Windows Hello' has been addressed and will be fixed in the latest/upcoming update. We regret the inconvenience at present. Thanks. Share this post Link to post Share on other sites