Purchasing Enpass

I thought I could add a positive experience related to the new subscription models... I have been using Enpass on my iPad for some time now and was wondering if it would work with my other platforms. So I was happy to see that I could use it with my new Linux system I added to my other platforms. I also works with my iPhone of course. Right now, the only platform where I could not use it is my iMac. But the reason is that the iMac is older and can not be updated with the latest OSX. So Enpass is not compatible with the version of OSX I have on my iMac. Later, I will try to install an older version of Enpass. But for now, my new main Desktop will be Linux …

On my phone ... today ENPASS advised me trial is expired and I only have access to 20 entries. I was NOT on a trial I have been a registered owner of Enpass since 2014 (original mail attached) I tried using the 'already registered' link ..... and it advises my email address is not registered ? On my PC - while I can see all entries, it also asks me to register .. Please advise why is my email address suddenly not accepted as valid ? I purchased life time license for PC & Android There is also a link to 'get desktop for free' .... is this what has screwed up my account ?

Hi, after the latest update my enpass pro is not available anymore. I can only access 20 entries of my vault. Restoring the purchase was also not possible as my email address was not recognized. Help needed urgently!!!! Cheers, Flanke

Hi, i'm using the windows 10 store version of enpass. i purchased the pro-version and now i want to upgrade to the subscription model...but i don't now how?? Enpass FAQ: i dont find any register-button in the enpass app?! do i understand the FAQ wrong?

Hi. I am using an old pro version before 2015 I think. I always used a backup of your app when using a new phone. So I never had to register again. But I think there were only 5 installations allowed or something like that. Sorry very long time ago.... Do this old user get pro? Or do I have to spent the 12 euro as long as it works ? Mike

I just got a new Pixel and can't see most of my passwords. It still shows the correct number of passwords in each category, but I can't see them. I assume this is because I haven't upgraded to pro on this phone, but I can't find where to do it in the app. Help?

Previous password vaults were useful to me until they started to charge a monthly fee to use their product. This is particularly unfair to small users, we are not huge companies with hundreds of passwords to keep track so the monthly fee is not justified. Are you charging a monthly fee? Will you charge a monthly fee in the future? If no, I am ready to buy your app.

Where is the option in settings to upgrade to pro on Android. I can't find anywhere.

I get the message in the app on iphone and also on mac, that i can register for the free pro version. but after registration the pro version gets not activated...

Before the subscription model starts can you help me understand if I need to buy more pro licenses for my 2 kids now to keep our family from needing a subscription later? If so how can I buy them for them? We currently have 4 Enpass pro licenses (1 android +1 iOS + 2 Windows 10). This has been working for us, giving my family of 4 all premium features for all of the platforms and accounts shown below: Me: 2 pro licenses (1 for android + 1 for Windows 10) Spouse: 2 pro licenses (1 for iOS + 1 for Windows 10) 2 kids: NO pro licenses (yet both have premium on Windows 10 using their separate Microsoft IDs) For the adults to get premium features i…

Hello, I have bought enpass license to my Google for domain account and now I'm going to stop use this domain. Is it possible to transfer my enpass license to my other Google account? PS: terrible antispam protection, I was able to submit post only after 5 try.

I have Enpass since 8 Feb 2017 and have used it on my Macbook and iPhone ever since. During that time i have a couple of os reinstalls, on both my macbook and iphone. Everything was ok, until today. My enpass on my Macbook pro cant do the repurchase. What do i do?

Dear Company, I have three Windows 10 computer (1 desktop, 2 laptop) with same Microsoft ID. Must I buy for all three computers license key, or only one?

Previously purchased pro. Now no-longer acknowledges I have pro enabled. Now most of my passwords are inaccessible. This is very dumb. Only difference is upgraded to android 10 on my Pixel 3 XL.

Hello. I´ve bought Enpass now but from the App itself. I´ve got redirected to Paypal directly without asking to enter my Data myself and without Two-Factor Authentication. Weird tbh. After Payment to Microsoft Payments (thought i pay Enpass directly) i got the Premium Feature unlocked but... what if i want to reinstall my System? Dont i need any kind of a Key, KeyFile or something similiar. How do you/System/whatever know that i bought Enpass? Thats all bit confusing ... I pay Microsoft, i dont get ask for my paypal credentials, i have nothing in hands just the Bill...Great....

Hi, if i purchase the Windows 10 App is the Traditional Win32 App also unlocked?? Thanks!

I have been a long standing user of a purchased version of Enpass. (over 6 years) I use it on Android & Windows and no current issues. I will be moving to a Mac Powerbook, it would make sense to have cross platform support, when I asked some time back (was going to add my iPAD) there was some issues that one license does not work across both platforms, and that I would need to move the datafile off DropBox onto some other vault storage. So at that time I held off. Now I am to move to a Powerbook it makes sense to do this. Can you confirm the best approach for me to be able to add to MacBook & iPAD as well as maintain the use on PC & Andro…

Is it possible to sync (enpass pro) on two iphones that are not on same apple ids (ie one work, one personal)?

Hi please advise why I am unable to use Enpass (pro version) on my iPhone although I have upgraded in my ipad. Both uses the same Apple ID. kaypeng

I download both the mobile app (iOS) and desktop browser (MAC) at the same time. I paid the for it through mobile app but I found that my desktop browser cannot recognise my payment so that I cannot use all the function under desktop browser. Would u pls let me know how to solve my problem ?

Hi I change my phone and I wanted to download Enpass for my existing vault but when I try to reload purchase I can’t. program is some how stuck. I already bought enpass pro before please help me ASAP

Hi, I already bought and used Enpass Pro/Premium by buying it via the google playstore. Now I have a new mobile phone, with lineageOS which has no Google Store support. Is there a way to fetch the Pro-Version directly from you?

Because the company I serve is based on the security reasons Blocked the network synchronization function in Enpass Based on the above reasons _ I hope to agree to the refund request, thank you.

I have downloaded from your web the free version to get to know Enpass for my Mac. Now I want to buy the Premium version. Should I purchase it in Apple store? Can I buy it in your web? In the meantime I have imported all my data from another password manager and I would like to be sure I am not going to lose my data. Thanks

Even though I am already signed in with my Apple ID to the App Store, Enpass insists that I disclose my Apple ID in order to purchase the Pro version. Why? Apple advises never to disclose your Apple ID to anybody.