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Showing content with the highest reputation on 12/22/2020 in all areas

  1. Will the Enpass Ultimate features be included when having Enpass Pro and the Premium subscription or will they be an extra pay? What about the Enterprise features and the Superb package, will they be included in the Diamond package?
    2 points
  2. While this may appear sinister, note that this is in the industry norm. I have the lifetime premium membership of Dashlane due to being an early adopter. Very soon after, they classified me as a “pre 2.0” premium customer still giving me lifetime sync but making all their new features only for paying premium members. So this is not out of the ordinary. Atleast Enpass has committed to saying that Pro users will keep getting enhancements and new features as well in future (not all but some). I rather enpass gets more paying customers to keep their business running rather than they shut down and leave us all behind with nothing.
    1 point
  3. Hello @Garima Singh, no, I DO NOT UNDERSTAND and also have the feeling that you have unfortunately not even bothered to read through the posts. You are using a generic copy-and-paste answer, which you also posted here for example: https://discussion.enpass.io/index.php?/topic/14342-concern-about-the-free-pro-upgrade/page/2/&tab=comments#comment-62741 I find it very unfortunate that you don't answer the questions asked and hope that you or another Enpass member might make the effort. This unfortunately gives the feeling that Enpass doesn't care about its customers and is being waved off with standard answers. A premium LIFETIME model IS offered. As an Enpass Pro user, how can I switch to it? I bought the Pro version on several devices at the time to get ALL thus also FUTURE updates AND FEATURES. Lifetime to me means all new features and updates as long as the software is around. Since Enpass is still around, I should get all the new features. With the Pro version all updates AND FEATURES were already promised. Who guarantees that the new Premium Lifetime will include ALL features in the future? And who guarantees that the promise will not be broken again? I would be very happy if an Enpass team member could respond with an answer related to my questions and statements and not again with a general standard answer! It seems to be not only me so that I do NOT UNDERSTAND the handling of existing Pro customers and simply find extremely unfriendly! Especially the standard answer of @Garima Singh has really brought me to boil over.
    1 point
  4. sure but what makes sure that newer features down the line might exclude Lifetime premium users? I mean recurring costs is an argument against anything lifetime.
    1 point
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