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We understand your concern, and we want to update you on the progress. Our development team has created a fix for the issue you were experiencing, which will be included in the upcoming update.

Hi Amandeep, I appreciate the response but we keep getting an answer that doesn't match our experience, or at least it doesn't match mine. Please note the web version of Enpass is also 6.9.5. The issue Could you add some clarity to "user syncs the documents folder with any cloud service"? This continues to be the response we're getting but it doesn't match my experience. I can't speak for others, but I'm not syncing my Windows 11 documents folder with a cloud service. The only folders I have synced to Dropbox, are the folders Enpass placed there and writes to (as the screenshots in my previous post demonstrate). I can't exclude Documents/Enpass from syncing because I don't have such a folder on my PC. I have Enpass folders in Dropbox. That's it. I don't have Enpass folders anywhere else on my PC other than the program files. This dialog pops up dozens of times a day because it appears every single time the Enpass database is accessed for use, or written to. Can we do this or not? Two months after my OP and we still haven't received an answer as to whether it is reasonable and safe to click "Move out of Dropbox" on the dialog. If it is, then we would click on it once, along with "Don't ask me this again" and the problem would be solved. But since that answer hasn't come, I can only assume that I shouldn't do so. Should we or should we not? When will this be fixed in the web app? Besides that, when will this issue be fixed? If it's allegedly fixed in the Windows Store version, when will that patch be applied to the web site version? I have to say here that I'm on a fully paid subscription and besides not really focusing on what's being communicated by us and that it is not a Documents folder sync issue as described, the proposed fix is less than ideal for paid software: "Backup your files, uninstall the program, reinstall the program, hope for the best." That's a solution from 30 years ago.