I agree with the majority of the comments on lack of development and roadmap for features.
I have been using Enpass for over a year, year and half now. For the most part works okay, there were hiccups ofc (ie the sync issues), but any software does. That was more or less quickly fixed. So, I'll give them credit for that - they did fix it to make the app stable again.
Now, we have been requesting features and redesign for a long time. All we get in return is "we hear you, we collect the feedback but we can't tell you when it will happen". It's been years in some cases and there's nothing.
This is not trolling as it was stated by one of the comments, this is concerning because you simply cannot expect any new feature because it's not announced. Every time we get vague responses by the so called support. It's a terrible business model. It's terrible that the "support" is done here and they dont have a designated support desk. I work for a company with an online forum with a huge user base (over 1.5m users), we're a small team and yet, we use Freshdesk and users can raise a ticket and get an actual private reply to their query. It's just that we value our customers and want to provide them the best and quickest support possible.
How Enpass handles their customer support shows a red flag despite how you look at it. That's my personal opinion.
And yes, I am also looking into other options again.