Rojma

Thank you @Abhishek Dewan

Thank you @Abhishek Dewan

When typing in the master password to log into EnPass, there is no View Password button to make sure that you are typing in the password correctly. When typing a long and complicated password on a touchscreen on a phone or tablet where errors are common, this makes it very frustrating since you can't check to make sure the password was typed in correctly. Yes, the digit typed in appears momentarily when you enter it in, but it then disappears after a second. This also is not the same as being able to see the WHOLE password typed in so far. This is mainly an issue when first configuring EnPass since after that I usually use biometrics, but it makes that initial setup very frustrating.

I would like to request a feature to add a View Password button to the main Enpass log on window so that if desired you can view the password as you type it or once you have finished typing it to verify it is typed in correctly.

EnPass for Windows (Windows Store version) does not seem to have a built-in viewer for viewing attachments of basic file types including PDF, JPG, PNG, etc. I would like to request for this feature to be added similar to how the phone apps have them. This would mean I could just view the document within EnPass instead of having to download the attachment, find where the attachment was downloaded to, then opening the attachment to view in an external viewer.

Thank you for the reply @Manish Chokwal. I did a bit more testing and it appears that what is actually going on is that the Copy button for the password does not work at all. Instead, if you hit the copy button next to the password and then try to paste, whatever was in your clipboard before you initiated the password copy will be pasted instead. I am on Windows Store EnPass version 6.8.4 (1166).

I have a video showing the issue but .mp4 files are not an allowed file type to attach here. Please let me know where I can send the video file.

I am using the Windows Store version of EnPass on Windows 11. As part of this I use the EnPass browser extension in Microsoft Edge. I have noticed that when I am at a site that I have to create a new entry into EnPass, when I do it through the browser extension and copy the password it generates via the copy button next to the password, it seems to copy the website URL instead of the password. This has caught me off guard a few times when the password that I just created and set for the site doesn't work (since it set the password as the website URL instead of the password EnPass generated). I can reproduce this issue repeatedly. I have learned to copy the password after creation from the app instead of from the browser extension. Can you please look into this issue and confirm if you can also reproduce on your end, and if so, file it as a bug that needs to be fixed? Thank you.

I would like to request for a new field type of "PIN" that acts the same as a password field, but only allows numbers for the field. It should include a random PIN generator. There currently is a PIN field but it doesn't generate PINs like when you select password. Additionally, you can't really use the password field (and rename to PIN) because it doesn't give the option to generate a "PIN" with just numbers.

The obvious use case scenario for numeric PINs includes bank ATM PINs and credit card PINs.

Maybe taking this one step further and allow the addition of "custom" options where we can define what symbols can be used since the "basic" symbols may vary depending on language or being able to define what the "basic" symbols are. This is slightly different than the Include option because we would only want to use this basic/custom option for sites that limit to the basic symbols. The Include option may instead be our personal preference of what symbols we would like to include in passwords since the option is set universally.

Many sites limit what symbols can be used for a password. This characteristic for a password is already addressed by EnPass by the Include/Exclude option for Symbols in the password generator. However, it is very common where sites limit the symbols that can be used in the password to just those symbols across the top of an en-us keyboard:

!@#$%^&*()_+

It would be nice if in the password generator there was a third option in addition to Include and Exclude called something like "Basic" that would just default to these symbols.

Thank you @Abhishek Dewan

Thank you @Gulshan Dogra

Thanks for the reply @Abhishek Dewan. Good to know about this feature, although it seems a bit "hidden" where we can't see the rules or know which sites have these rules.

The bigger ask here though is for us to be able to define these rules on any site/account of our choosing and make the rules specific to an entry. Currently I capture these rules as a note in the entry, but obviously the password generator doesn't use this information. Instead, I have to manually change and/or set the rule in the password generator. This causes several problems:

1) The rule is now "universal" and will apply to any future entries that I either add or change, unless of course I change the rule again.

2) The changed universal rule may now not apply to any future new entries or future changes to existing entries as they may have different rules

3) If I ever have to go back to the original entry to update the password again, the "universal" rule will most likely have changed to accommodate any new entries or changes I have made since updating the original entry. This means that I will have to look up and reapply the rule for the original site.

I hope you will consider making this a feature in a future version where individual entries can have specific and unique password rules for use with the password generator.

Thank you @Gulshan Dogra. Can you comment if EnPass has any feature that lets me identify which passwords have been changed during a certain period of time, say in the last month, in the last two months, in the last three months, etc., or in a certain time frame, say all passwords changed from 01/01/2022 - 07/01/2022? If not, please let me know and I will post to request this feature over in the Feature Request thread.

I have some accounts that share the same website/username/password but require multiple entries into EnPass. The biggest example of this is credit cards. My wife's and my credit card numbers may be different for the same account, but because they are the same account, they share the same website/username/password. I add them as separate entries due to the different credit card numbers, but again they are the same account and share the same website/username/password. I would like to request a way to "link" these accounts, so they do not show as identical passwords when I am looking at the entry or as part of a password audit. I believe there is an "ignore" option I saw somewhere, but I don't necessarily want it to ignore these accounts for audits - I just want to make sure that EnPass realizes that they are two separate entries for the same account.

Currently the password generator allows you to define password rules, but these rules are "universal". I would like to see an option where you can save the password rules so that they are specific to a site. The biggest example is the symbols allowed in a password for a specific site. The password generator should have an option that you check off to something of the effect of "Save these rules for this site" so that the next time I have to generate a password for that site, it will do so correctly.

There seems to already be some of this functionality in EnPass. I noticed when generating a password for a Microsoft site, there was a notice in the password generator that said "Generated using microsoft.com password requirement." This brings up the question as to what other sites have this feature, and where can we find the rules for those sites? Is there a way we can add additional sites to these rules?

While troubleshooting the issue I reported in this thread:

I discovered a very bad design problem with the backup function when using the Windows store version of the EnPass app. The default path for backups is the following location:

C:\Users\<user>\AppData\Local\Packages\SinewSoftwareSystems.EnpassPasswordManager_fwdy0m65qb6h2\LocalState\Backups

However, when you uninstall the app, the following folder gets deleted as part of the uninstall:

C:\Users\<user>\AppData\Local\Packages\SinewSoftwareSystems.EnpassPasswordManager_fwdy0m65qb6h2

This pretty much deletes the backup folder with the uninstall! This is horrible design. An uninstall of the app should not delete your backups, especially if your intention is to just reinstall the app. Luckily, I had backed up my backup folder before uninstalling the app.

The default backup location should default to another location that doesn't get deleted during an uninstall, such as the user's Documents folder. The user's Documents folder would have the added benefit that it backs up to OneDrive, if enabled to do so.

FYI the password history does not help. It seems like whatever nukes the new password also resets the password history back. The only way I can retrieve the current good password for an account is by going back into my backups and retrieving it from there.

FYI, on the Windows PC where I am troubleshooting, the version was 6.8.3 (1152). My various Windows PCs all run the Windows store version so assuming the Windows store auto update was working fine on them, they all should have also been running that version. I use a mixture of Windows 10 (21H2) and Windows 11 (21H2 & 22H2) all with automatic updates enabled. iOS devices were up to date with iOS 15.7 or iOS 16. I can't say what version of the app they were on because I already uninstalled the app on them, but again assuming the auto update of apps was working, they should have been on the latest version. The Android phone is on the latest Samsung version of Android OS and also has auto update turned on, both on OS and apps, so I assume they were on the latest version. Android tablet has not been turned on in months and battery was completely drained so that should not come into play. Despite that, I charged it up and removed the EnPass app on it as part of troubleshooting.

Recently I've been having a very bad problem where passwords that I have changed recently for some sites eventually get overwritten by older passwords. It seems like when some devices go to sync, they think the older password is newer and they end up overwriting the newer password. I have been able to go back into backups and retrieve the good newer password. So far, I have identified 5 accounts where this is occurring. All were passwords that I changed within the last 3 months. The really strange part here is that it took me going back as much as a month back to be able to retrieve the good passwords. Not all of the good passwords were part of one backup. I had to look at multiple backups to recover the passwords.

As part of troubleshooting, I noticed that on one device that even though I had updated the password on another device, it was not syncing on that one device and was keeping the old password, even though it said it synced fine. I use a mixture of devices - several Windows PCs using Windows store app, 3 iPads, 1 iPhone, 1 Android phone, and 1 Android tablet.

To try and fix the issue I am going to remove the app from all devices, rename the EnPass folder from my cloud provider, restore from the latest backup that I made after correcting the passwords, and then let it resync back to my cloud provider.

This appears to be a pretty bad syncing bug and makes me lose complete confidence with EnPass being able to accurately maintain passwords throughout all of my devices. I have been an EnPass user for users, having initially bought the app across different platforms and again recently bought the one-time plan to get the auditing features. I have also been a big advocate of EnPass to friends and family. However, if EnPass can no longer do part of its basic functionality such as syncing passwords, then the app becomes completely worthless to me.

This issue really needs to be investigated. My big ask right now is is there a way to see what passwords I have changed or added in the last few months. This would be critical for me right now to try and identify other accounts that may have possible ran into the same issue and which I have to retrieve the proper password from a backup.

BTW I just learned about the password history feature so I may also be using that feature to try and resolve the problem with any additional accounts that I run into the problem with.

I can confirm that after upgrading to version 6.7.4 (934), and then disabling followed by reenabling Windows Hello in the EnPass app, that Windows Hello is now working as expected. After either completely exiting out of the app or after a reboot of the PC, EnPass allows me to continue to use Windows Hello without having to reenter the master password. Thank you for fixing this.

I recently was editing some info in my Google account (updating address, adding credit card) and noticed that it was not working. If I clicked on the Save button on the page, it did nothing. Navigating through the Google pages I ended up noticing that any time I had to submit any type of information to Google, I would get the same problem. Click on the Save/Submit button and nothing would happen. I tried Edge, Chrome, Firefox - all had the same problem. I also tried the various In Private/Incognito modes and still the same problem. After some troubleshooting, I discovered that if I disabled the Enpass extension in the browser, the Google site started to work again and I was able to Save/Submit information. If I reenabled the Enpass extension, the problem came back. The Enpass extension is causing some type of problem on Google's sites that is not allowing submission of information.

Hello @Anshu kumar & @Pratyush Sharma there have been no replies on this for 2 1/2 months. I now have a third machine which was working fine that after reimaging now no longer works. I have to put in the password after reboot, and only then can I start using Windows Hello. Before reimaging I did not have to do this and I was able to authenticate using Windows Hello after any reboot. I will be more than happy to assist on troubleshooting the issue and providing any needed data.

I am also having the problem of Windows Hello not working when first launching the app after first boot. However this problem only started to happen when I had to reimage my laptop. Before reimaging, it worked as expected and Windows Hello would always work, even after reboot. This tells me that my hardware does support the ability to do Full Time Windows Hello, and I can confirm that the laptop has an OEM TPM 2.0 chip that came with the laptop (not a TPM added after the fact). This tells me that it is a problem with the Enpass App, and not with my hardware.

I am using the 6.6.3 (836) version of the app from the Windows Store on Windows 10 21H1. Below is the results from the WindowsAttestationTest app:

 

21:25:40.0438434 HelloSupported::True
21:25:40.0578458 KCM::OpenStatus::NotFound
21:25:40.0588455 KCM::OpenFailed::RequestingCreate.
21:25:46.1298155 KeyRetrievalStatus::Success
21:25:48.0390590 GetAttestationStatus::Success
21:25:48.3560603 PublicKeySignStatus::Success
21:25:48.3560603 

If you need additional information to help troubleshoot and resolve this issue, I will gladly assist.

Thank you.

4 hours ago, Pratyush Sharma said:

Hey All

Apologies for the inconvenience.

Today, we've released an update with a fix to this issue on all the platforms. Please update the app and let us know if the issue still persists. Also, if someone doesn't get the latest version as mentioned below, they may get the same in a couple of hours.

• For Desktops- The latest version is 6.6.0
• For mobile- The latest version is 6.6.2

Thanks.

Thanks so much for the fix. Updating all my devices now.

3 hours ago, Pratyush Sharma said:

Hi All,

The issue is already fixed and update is on the way!

 

Can we know when exactly the update is coming out? This is affecting my ability to sync the password file on about a dozen devices.