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Posts posted by rich26

  1. On 6/7/2019 at 6:43 AM, Anshu kumar said:

    Hey @Youss,

    The premium features are just add-on goodies for more customization; some extra funds for us for putting in extra efforts for Enpass6 & faster future updates.  Touch ID is premium now but users can use the PIN instead as a standard feature. We really appreciate your love and support so far to make ENPASS6 happen.


    Give up

  2. On 2/1/2019 at 9:16 AM, Vikram Dabas said:

     We are listening to our users and will actively make changes to the app update based on the constructive feedback we have been receiving, so thank you for getting in touch. I shall pass your comments onto our development team. 


    You lost your credibility when you forced v6 on us through the app stores.

    To get back some trust I would suggest you put v5.6.3 back, ensure there is interoperability in future releases and let your customers choose what version they run. Customers would naturally migrate to v6 if it is a better proposition, rather than being forced.

  3. On 2/1/2019 at 6:26 AM, Vikram Dabas said:

    Hi Everyone,

    Sincere apologies that the Enpass v6 update made you unhappy.

    @100 Watt Walrus

    We have improved the Tags management in the previous release v6.0.3 where you would be able to create nested tags with the same name, i.e. like Folders in Enpass v5. But we would like to hear more from you, so hopefully, we can enhance it and makes it fit for most of our users.

    I have passed this to our team to see if we could have this feature in the future.


    @elmaco The new Enpass v6 syncs the data into the designated App folder on the cloud, unlike it, used to do in the root folder for OneDrive, and Google Drive. It's done to restrict the access of Enpass to its app folder only rather than to the Root folder of drive; to which some of our users raised concerns in v5.

    We have mentioned restoring v5 data into v6 in this  FAQ.

    Sorry to hear that. We'll continue improving the app so it can meet the needs of as many users as possible.

    Just put v5.6.3 back and end this fiasco.

  4. On 1/11/2019 at 1:23 PM, zyghom said:

    Hi there,

    seeing that 6.0 is not what I was expecting (after few weeks of using it on Mac, iOS and Android) I would like to return to the versions I paid: 5.6 (both Android and iOS)

    unfortunately my database has been upgraded to 6.0 

    how can I return to 5.6?

    export from 6.0 to .json is not recognisable by version 5.6

    please advice


    I tried to regress to v5 by side-loading the iOS app (v6 is a disaster) but the app doesn't work. The biometric login doesn't work, the pro license doesn't work, the sync doesn't work.

    not having backwards compatibility and doing a forced upgrade of the mobile apps was a cynical move to screw everyone. I am looking for a new app.

    • Like 1
  5. On 1/9/2019 at 2:50 PM, Terry said:

    I purchased Enpass UWP for $10 for two reasons:

    • Open with Windows Hello
    • Sync to my Windows Mobile device

    Enpassed promised that those of us who purchased the UWP version would not be disappointed with the update to Enpass 6.

    Enpass 6 automatically (without requiring permission) updated and replaced the UWP version. Results:

    • I can no longer sync with my Windows Mobile device
    • I have to pay again for Premium features to enable Windows Hello

    I paid a "one-time fee" for a "lifetime license", and yet after a few months the features I originally paid for have been made void or have to be re-purchased in the new version.

    The only argument for forcing us to pay again for "premium features" is that Enpass 6 and previous versions are completely different products. But the fact that the Microsoft Store automatically updates Enpass 5/UWP to Enpass 6 contradicts that argument. If they really were "completely different products" then I could choose between them, or go back and reinstall the "completely different product" . . . but it has been removed from the Store.

    I feel misled by Enpass. I am greatly disappointed in this price policy. They have lost my trust.

    Reply here if you feel the same . . . maybe it will gain attention and hopefully a positive response.

    Correct. No trust. Total rip-off.

    • Like 1
  6. On 1/4/2019 at 11:15 AM, Vinod Kumar said:

    Hi @Danny Sternol,

    It is not possible to sync between v5 and v6 of Enpass. If you want to install v5 on your iPad, you need to go though very cumbersome process of manually installing an ipa file, taking from your iPhone's iTunes Backup.



    I installed v5 as you suggested. The process is somewhat cumbersome since you removed v5 from the app store. Unfortunately v5 is now suffering from issues, please help with the following:

    • Face ID doesn't work, keeps reverting to master password input
    • Doesn't recognise my pro activation. Only shows 20 items.
    • The same as the desktop version, it will only sync once after installation. It refuses to sync forever after.


  7. On 1/4/2019 at 11:15 AM, Vinod Kumar said:

    Hi @Danny Sternol,

    It is not possible to sync between v5 and v6 of Enpass. If you want to install v5 on your iPad, you need to go though very cumbersome process of manually installing an ipa file, taking from your iPhone's iTunes Backup.



    Please post a link to the IPA file. I asked this in a post before but you ignored me. I do not have it in my iTunes backups since version 12.7 dropped application backups.

  8. 1 hour ago, Hemant Kumar said:

    Hi @rich26

    Thanks for your feedback. 

    • What problem are you facing with v6 on iOS? 
    • No data of v5 has been removed and it is still there on your cloud under Enpass folder.

    We have released another version on App store that fixes some of the major issues reported by dear users. Please try that and let us know if that solves the issues for you.

    Right, I have learnt it is not possible to export  / import ipa since ios 10. iTunes doesn't backup apps since version 12.7 either. Developers, how do I get back version 5 on my ios device?

    The developers have posted links to the version 5 desktop apps, however the ios app is missing. It's appreciated but really these download links should be on the download page on the main site. Where can I download older version of Enpass? – Enpass

    @Hemant Kumar

    What problems am I facing? Please read my first post, the information is there. - ie, user interface is poor, subscription model is unacceptable, stability / quality is unacceptable.

    No data of v5 has been removed? When I opened the backup folder on my computer the backup files have gone. I am not talking about the cloud sync folder. I am talking about the Backup folder.

    We have released another version of the App. Are you telling me that I will have to use version 6 on my ios device and it will sync with version 5 desktop? This doesn't work for me. I have checked, they are incompatible. And version 5 has now stopped syncing correctly with webdav.

    If it isn't apparent to you, this is a disaster. You need to rectify the situation urgently before you alienate your customers.

  9. Please can someone send me a link to or provide me with the iOS Enpass 5.6.1 application?

    Feedback to the developers, I chose Enpass because of its simple clean interface, on-click (or maybe two) integration and subscription-less setup.

    I am sorry to tell you but version 6 feels like yet-another generic password manager, buggy (I appreciate it is the first release, but I cannot loose access to my passwords and therefore my trust is gone), overly busy interface with multiple clicks to get anything done.

    "Less is more" and unfortunately I think you guys have lost sight of what made Enpass desirable.

    Go back to the clean design of version 5, (throw version 6 in the can), fix the bugs before releasing and make sure version 6 is backwards compatible to version 5 (overlay).

    Last thing, why on earth would you remove version 5 backup files when installing version 6? First rule of software, don't delete users files without first asking them (especially ones called backup).

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