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Syd

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Posts posted by Syd

  12. Enpass Assistant is unable to connect with the Enpass app. (macOS 14.4.1, Safari 17.4.1, EnpassExtension 16.10.1, Enpass 6.10.1 (1660))

    in Mac

    Posted

    On 4/4/2025 at 12:03 AM, laptopleon said:

    Is there a fix yet? Still have this in Safari.

    No.

    https://discussion.enpass.io/index.php?/topic/31605-enpass-randomly-quits-macos-1531-safari-183-2062024115-enpassextension-6118-enpass-6118-1860/#findComment-91673

    Quote

    We appreciate you reaching out and sharing your experience. We are aware of this issue, as it has been reported by other users as well. Our team is actively investigating the root cause. Since the issue is not consistently reproducible in a specific scenario, resolving it is taking longer than expected.

    We understand how frustrating this can be and appreciate your patience while we work on a fix. If you notice any patterns or specific triggers, please let us know, as it could help in our investigation.

     

  15. Enpass randomly quits. (macOS 15.3.1, Safari 18.3 (20620.2.4.11.5), EnpassExtension 6.11.8 & Enpass 6.11.8 (1860))

    in Mac

    Posted

    This has been occurring for the past year and recent updates haven't improved the situation.

    As reported in previous versions Enpass randomly quits and has to be restarted. The app is not "sleeping", it has quit. This becomes apparent when trying to fill a password in Safari and am prompted to start Enpass. Starting Enpass also doesn't connect to the Safari plugin - which is the 2nd bug reported here.

    I haven't been able to determine any pattern to the random quitting. Sometimes it occurs in a few hours, other times it's 2-3 days.

    Look forward to this being fixed.

  16. Enpass Assistant is unable to connect with the Enpass app. (macOS 15.3.1, Safari 18.3 (20620.2.4.11.5), EnpassExtension 6.11.8 & Enpass 6.11.8 (1860))

    in Mac

    Posted · Edited by Syd

    image.thumb.jpeg.f60e96ffe53dc823daa1a4b1047f12e5.jpeg

    This intermittent error has been going on for "years" now. The only way to connect Safari extension for me is to quit and restart Safari.

    Surely there's a fix for this? In a previous post, you asked for the output of "lsof -i:10391" - this is shown below 

    COMMAND     PID  USER   FD   TYPE             DEVICE SIZE/OFF NODE NAME
Enpass    34595 admin   11u  IPv4 0xff88186709533f6f      0t0  TCP localhost:10391->localhost:59427 (ESTABLISHED)
Enpass    34595 admin   14u  IPv4 0xc8583a29d144800e      0t0  TCP localhost:10391 (LISTEN)

     

  17. Enpass Assistant is unable to connect with the Enpass app. (macOS 14.4.1, Safari 17.4.1, EnpassExtension 16.10.1, Enpass 6.10.1 (1660))

    in Mac

    Posted

    On 5/30/2024 at 5:32 PM, Amandeep Kumar said:

    Please share the output of these commands with us. 

    I've had this intermittent issue for "years" now. And it too is annoying. I have to quit and restart Safari everytime.

    Here is the output of the command you're after 

    Enpass    34595 admin   11u  IPv4 0xff88186709533f6f      0t0  TCP localhost:10391->localhost:59427 (ESTABLISHED)
Enpass    34595 admin   14u  IPv4 0xc8583a29d144800e      0t0  TCP localhost:10391 (LISTEN)

     

  24. Enpass doesn't startup properly on M1 Pro Macbook Pro

    in Mac

    Posted

    6 minutes ago, Gulshan Dogra said:

    Hi @Syd and @skywatcher,

    Thank you for contacting Enpass.

    Please share the following details so that I can assist you better. Although I have duly noted your feedback and the same has been forwarded to the concerned team for fuurther investigation.

    1. Which Enpass version you are using? (Is it downloaded from Store or Website).

    #SI-2428

    Have tried both - same result.

    6 minutes ago, Gulshan Dogra said:

    Hi @Syd and @skywatcher,

    1. Are you using any Antivirus or third-party security-related extension?

    #SI-2428

    NO

    7 minutes ago, Gulshan Dogra said:

     

    1. Did you recently made any changes in your system or updated the app?

    #SI-2428

    It's on a new Macbook Pro 16" M1 Pro chip

    • Like 1

  25. Enpass doesn't startup properly on M1 Pro Macbook Pro

    in Mac

    Posted · Edited by Syd

    When the option "Open Automatically at System Startup" is selected, the app doesn't startup properly.

    The app starts and the login window opens and switched to "hidden". You need to manually select the app from the task bar to show the login window.

    This is different behaviour to Intel-powered Macs where the window stays open and not hidden so the master password can be entered.

    Is anyone else seeing this?

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