Jump to content

No sync between Win10 and iOS using iCloud

Recommended Posts

Hello, I am using Enpass on my Mac, Iphone Xs and Windows10 with iCloud.

Since the synchronisation between Mac and iPhone works as desired, the synchronisation between Windows and Mac or Windows and Iphone does not work!

While I see the "time stamps of synchronisation" on Mac or iPhone when I press "sync now", there is no time stamp on Enpass in Windows althoug I pressed "sync now".

That's really frustrating since I updated a lot of passwords and more on my Enpass in Windows. All the new data is neither synched with my Mac or iPhone.

Is there a bug? Thank you for support.

Kind regards, Tim

Share this post

Link to post
Share on other sites

Root cause: automatic update on windows did not work. Version from Windows Appstore causes the problem.


1. create local Backup with Enpass

2. deinstall Enpass

3. download an install it from (https://dl.enpass.io/stable/windows/setup/

!!!! Do not use Microsoft APP Installation --> this version does not work properly !!!!

4. open backup with Enpass to restore your data

5. connect to your iCloud account

6. try to sync now with your iCloud account. If there appears a time stamp, everything works as it should. :)

Edited by MrRobot
  • Like 1

Share this post

Link to post
Share on other sites

Hey @bluefo

Sorry for the inconvenience.

I would like to share that we have released updated version of Enpass for desktop(Enpass v6.4.1) in which we have fixed the iCloud issue. Please update the app and share the findings here.


Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...