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Eli

Browser extension not working on Ubuntu 18.04 (neither chrome nor firefox)

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Hello ,

I have a fresh install of Ubuntu 18.04 with the enpass app + browser chrome extension.

The app works as expected but the extension is not, instead I get the attached error (unlocking cancelled).

I would like to note that everything works ok on Ubuntu Mate 18.04 but not with the Ubuntu 18.04 distribution , with the same version of chrome browser (81.0.40444.122).

The app's logs are:

Quote

Info: [Enpass Browser Extension Server]  Browser extension validation failed


 

Please help, I am a paying costumer and would like to be able to use the app in the future.lsof.png.b28d43e0ae1692d28b55116214e71a40.pngbrowser_enpass_logs.png.692f129edb9bc6201c8dfc18d5fddc20.png

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Hi @Eli,

Welcome to the forms!

Please let us know from have you have installed the extension in browser from the Chrome store. If No, try to install the extension from this link and if the issue persists share the following details to us on support@enpass.io:

  • On which device (along with OS version) are you using Enpass?
  • Which Enpass and Enpass extension version are you using?
  • Which Chrome and firefox version are you using?
  • Are you facing the same problem with other browsers too?
  • Are you using any Antivirus or third-party security-related extension?

Would you please share the logs of Extension? It will be invaluable to our development team to understand and address the issue.

  • For Extension: Go to Enpass extension's options page > Enable logs.
  • Quit the app. Even from the System Tray or Menu Bar. Open the app.
  • Restart the browser.
  • Copy the logs of Enpass app and extension.

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Hi,

most of the information is already provided above ( + logs).

The extension is an official one from chrome store.

I am using Sophos antivirus, but I have it installed either on my other laptop with Ubuntu Mate 18.04 and everything works fine.

Tried the official extension on firefox, having the same problem.

 

Thanks, Eli.

Edited by Eli

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Hi @Eli,

Thanks for writing back in.

If you are using Sophos antivirus, then follow the troubleshooting steps mentioned in this FAQ. Also, the shared logs are incomplete, please try to copy the log in any text editor and share with us on support@enpass.io so we can further investigate this issue.

 

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The logs from web extension:

 

 

  • 4/30/2020, 12:42:33 PM : Connecting using websocket
    4/30/2020, 12:42:33 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 12:42:33 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 12:42:33 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 12:42:33 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 12:42:33 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 12:48:41 PM : Connecting using websocket
    4/30/2020, 12:48:41 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 12:48:41 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 12:48:41 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 12:48:41 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 12:48:41 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 1:58:56 PM : Connecting using websocket
    4/30/2020, 1:58:56 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 1:58:56 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 1:58:56 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 1:58:56 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 1:58:56 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:02:12 PM : Connecting using websocket
    4/30/2020, 2:02:12 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:02:12 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:02:12 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:02:12 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:02:12 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:19:04 PM : Connecting using websocket
    4/30/2020, 2:19:04 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:19:04 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:19:04 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:19:04 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:19:04 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:19:14 PM : Connecting using websocket
    4/30/2020, 2:19:14 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:19:14 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:19:14 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:19:14 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:19:15 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:19:24 PM : Connecting using websocket
    4/30/2020, 2:19:24 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:19:25 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:19:25 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:19:25 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:19:26 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:21:15 PM : Connecting using websocket
    4/30/2020, 2:21:15 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:21:15 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:21:15 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:21:15 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:21:15 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:21:25 PM : Connecting using websocket
    4/30/2020, 2:21:25 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:21:25 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:21:25 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:21:25 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:21:25 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:24:05 PM : Connecting using websocket
    4/30/2020, 2:24:05 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:24:05 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:24:05 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:24:05 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:24:05 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:24:15 PM : Connecting using websocket
    4/30/2020, 2:24:15 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:24:15 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:24:15 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:24:15 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:24:15 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:29:38 PM : Connecting using websocket
    4/30/2020, 2:29:38 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:29:38 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:29:38 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:29:38 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:29:38 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:30:27 PM : Connecting using websocket
    4/30/2020, 2:30:27 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:30:27 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:30:27 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:30:27 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:30:27 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:34:42 PM : Connecting using websocket
    4/30/2020, 2:34:42 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:34:42 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:34:42 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:34:42 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:34:42 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:35:13 PM : Connecting using websocket
    4/30/2020, 2:35:13 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:35:13 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:35:13 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:35:13 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:35:13 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:39:17 PM : Connecting using websocket
    4/30/2020, 2:39:17 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:39:17 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:39:17 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:39:17 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:39:17 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:39:27 PM : Connecting using websocket
    4/30/2020, 2:39:27 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:39:27 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:39:27 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:39:27 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:39:27 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:41:06 PM : Connecting using websocket
    4/30/2020, 2:41:06 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:41:06 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:41:06 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:41:06 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:41:06 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:41:16 PM : Connecting using websocket
    4/30/2020, 2:41:16 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:41:19 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:41:22 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:41:24 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:41:27 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:41:29 PM : Connecting using websocket
    4/30/2020, 2:41:29 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:41:31 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:41:32 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:41:33 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:41:35 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:41:37 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:41:38 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:41:39 PM : Connecting using websocket
    4/30/2020, 2:41:39 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:41:40 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:41:41 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:41:42 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:41:42 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:41:45 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:41:49 PM : Connecting using websocket
    4/30/2020, 2:41:49 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:41:49 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:41:50 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:41:53 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:41:54 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:41:56 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:41:59 PM : Connecting using websocket
    4/30/2020, 2:41:59 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:42:01 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:42:01 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:42:04 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:42:06 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:42:10 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:42:14 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:42:16 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:42:20 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:43:09 PM : Connecting using websocket
    4/30/2020, 2:43:09 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:43:11 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:43:15 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:43:20 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:43:23 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:45:40 PM : Connecting using websocket
    4/30/2020, 2:45:40 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:45:40 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:45:40 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:45:40 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:45:40 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:49:28 PM : Connecting using websocket
    4/30/2020, 2:49:28 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:49:28 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:49:29 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:49:29 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:49:29 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:49:38 PM : Connecting using websocket
    4/30/2020, 2:49:38 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:49:38 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:49:38 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:49:38 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:49:38 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:58:27 PM : Connecting using websocket
    4/30/2020, 2:58:27 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:58:27 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:58:27 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:58:27 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:58:27 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 2:59:54 PM : Connecting using websocket
    4/30/2020, 2:59:54 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 2:59:54 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 2:59:54 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 2:59:54 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 2:59:54 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:02:01 PM : Connecting using websocket
    4/30/2020, 3:02:01 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:02:01 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:02:01 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:02:01 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:02:01 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:08:01 PM : Connecting using websocket
    4/30/2020, 3:08:01 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:08:01 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:08:01 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:08:01 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:08:01 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:08:59 PM : Connecting using websocket
    4/30/2020, 3:08:59 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:08:59 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:08:59 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:08:59 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:08:59 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:09:39 PM : Connecting using websocket
    4/30/2020, 3:09:39 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:09:39 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:09:39 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:09:40 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:09:41 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:29:04 PM : Connecting using websocket
    4/30/2020, 3:29:04 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:29:04 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:29:04 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:29:04 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:29:04 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:29:14 PM : Connecting using websocket
    4/30/2020, 3:29:14 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:29:14 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:29:14 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:29:14 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:29:14 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:32:42 PM : Connecting using websocket
    4/30/2020, 3:32:42 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:32:43 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:32:43 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:32:43 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:32:43 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:34:15 PM : Connecting using websocket
    4/30/2020, 3:34:15 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:34:15 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:34:15 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:34:15 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:34:15 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:35:23 PM : Connecting using websocket
    4/30/2020, 3:35:23 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:35:23 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:35:23 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:35:23 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:35:23 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:35:33 PM : Connecting using websocket
    4/30/2020, 3:35:33 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:35:33 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:35:33 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:35:33 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:35:33 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:41:53 PM : Connecting using websocket
    4/30/2020, 3:41:53 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:41:53 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:41:53 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:41:53 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:41:53 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:42:03 PM : Connecting using websocket
    4/30/2020, 3:42:03 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:42:03 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:42:03 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:42:03 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:42:03 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:42:51 PM : Connecting using websocket
    4/30/2020, 3:42:51 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:42:51 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:42:51 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:42:52 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:42:53 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:43:01 PM : Connecting using websocket
    4/30/2020, 3:43:01 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:43:03 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:43:06 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:43:09 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:43:12 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:45:52 PM : Connecting using websocket
    4/30/2020, 3:45:52 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:45:52 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:45:52 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:45:52 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:45:52 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:46:02 PM : Connecting using websocket
    4/30/2020, 3:46:02 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:46:02 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:46:02 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:46:02 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:46:02 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:46:46 PM : Connecting using websocket
    4/30/2020, 3:46:46 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:46:46 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:46:46 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:46:47 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:46:47 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:46:56 PM : Connecting using websocket
    4/30/2020, 3:46:56 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:46:57 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:47:01 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:47:03 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:47:05 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:47:54 PM : Connecting using websocket
    4/30/2020, 3:47:54 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:47:54 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:47:54 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:47:54 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:47:54 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:48:04 PM : Connecting using websocket
    4/30/2020, 3:48:04 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:48:04 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:48:04 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:48:04 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:48:04 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:50:50 PM : Connecting using websocket
    4/30/2020, 3:50:50 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:50:50 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:50:50 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:50:50 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:50:50 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:51:00 PM : Connecting using websocket
    4/30/2020, 3:51:00 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:51:00 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:51:00 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:51:00 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:51:00 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:51:10 PM : Connecting using websocket
    4/30/2020, 3:51:10 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:51:10 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:51:10 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:51:10 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:51:11 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:51:20 PM : Connecting using websocket
    4/30/2020, 3:51:20 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:51:24 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:51:28 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:51:32 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:51:35 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:54:09 PM : Connecting using websocket
    4/30/2020, 3:54:09 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:54:09 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:54:09 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:54:09 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:54:09 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 3:58:14 PM : Connecting using websocket
    4/30/2020, 3:58:14 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 3:58:14 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 3:58:14 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 3:58:14 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 3:58:14 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:02:00 PM : Connecting using websocket
    4/30/2020, 4:02:00 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:02:00 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:02:00 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:02:00 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:02:00 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:02:10 PM : Connecting using websocket
    4/30/2020, 4:02:10 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:02:10 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:02:10 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:02:10 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:02:10 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:09:31 PM : Connecting using websocket
    4/30/2020, 4:09:31 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:09:31 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:09:31 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:09:31 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:09:31 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:09:41 PM : Connecting using websocket
    4/30/2020, 4:09:41 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:09:41 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:09:41 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:09:41 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:09:41 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:11:38 PM : Connecting using websocket
    4/30/2020, 4:11:38 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:11:38 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:11:38 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:11:38 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:11:38 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:11:48 PM : Connecting using websocket
    4/30/2020, 4:11:48 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:11:48 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:11:48 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:11:48 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:11:48 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:17:53 PM : Connecting using websocket
    4/30/2020, 4:17:53 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:17:53 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:17:53 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:17:53 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:17:53 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:18:03 PM : Connecting using websocket
    4/30/2020, 4:18:03 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:18:03 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:18:03 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:18:03 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:18:03 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:18:43 PM : Connecting using websocket
    4/30/2020, 4:18:43 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:18:43 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:18:43 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:18:44 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:18:44 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:21:06 PM : Connecting using websocket
    4/30/2020, 4:21:06 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:21:06 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:21:06 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:21:06 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:21:06 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:21:16 PM : Connecting using websocket
    4/30/2020, 4:21:16 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:21:16 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:21:16 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:21:16 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:21:16 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:22:18 PM : Connecting using websocket
    4/30/2020, 4:22:18 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:22:18 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:22:18 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:22:19 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:22:20 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:22:28 PM : Connecting using websocket
    4/30/2020, 4:22:28 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:22:30 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:22:31 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:22:33 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:22:35 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:25:26 PM : Connecting using websocket
    4/30/2020, 4:25:26 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:25:26 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:25:27 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:25:27 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:25:27 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:25:36 PM : Connecting using websocket
    4/30/2020, 4:25:36 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:25:36 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:25:36 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:25:37 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:25:37 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:26:31 PM : Connecting using websocket
    4/30/2020, 4:26:31 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:26:31 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:26:31 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:26:32 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:26:33 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:26:56 PM : Connecting using websocket
    4/30/2020, 4:26:56 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:26:59 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:27:01 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:27:03 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:27:06 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:30:24 PM : Connecting using websocket
    4/30/2020, 4:30:24 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:30:24 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:30:24 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:30:24 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:30:24 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:34:12 PM : Connecting using websocket
    4/30/2020, 4:34:12 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:34:12 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:34:12 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:34:12 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:34:12 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:34:44 PM : Connecting using websocket
    4/30/2020, 4:34:44 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:34:44 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:34:45 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:34:45 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:34:45 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:35:11 PM : Connecting using websocket
    4/30/2020, 4:35:11 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:35:11 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:35:12 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:35:12 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:35:13 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:35:21 PM : Connecting using websocket
    4/30/2020, 4:35:21 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:35:26 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:35:29 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:35:31 PM : Connecting using websocket
    4/30/2020, 4:35:31 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:35:32 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:35:33 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:35:35 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:35:36 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:35:38 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:35:42 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:35:44 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:35:48 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:39:34 PM : Connecting using websocket
    4/30/2020, 4:39:34 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:39:34 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:39:34 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:39:34 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:39:34 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:39:44 PM : Connecting using websocket
    4/30/2020, 4:39:44 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:39:44 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:39:44 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:39:44 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:39:44 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:41:49 PM : Connecting using websocket
    4/30/2020, 4:41:49 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:41:49 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:41:49 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:41:49 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:41:49 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:41:59 PM : Connecting using websocket
    4/30/2020, 4:41:59 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:41:59 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:41:59 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:41:59 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:41:59 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:47:23 PM : Connecting using websocket
    4/30/2020, 4:47:23 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:47:23 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:47:23 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:47:23 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:47:24 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:47:33 PM : Connecting using websocket
    4/30/2020, 4:47:33 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:47:33 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:47:33 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:47:33 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:47:33 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:49:44 PM : Connecting using websocket
    4/30/2020, 4:49:44 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:49:44 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:49:44 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:49:44 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:49:44 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:49:54 PM : Connecting using websocket
    4/30/2020, 4:49:54 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:49:54 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:49:54 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:49:54 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:49:54 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:50:43 PM : Connecting using websocket
    4/30/2020, 4:50:43 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:50:43 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:50:44 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:50:44 PM : Opening connection on ws://127.0.0.1:10394
    4/30/2020, 4:50:44 PM : Got Error
    4/30/2020, 4:50:45 PM : Opening connection on ws://127.0.0.1:10395
    4/30/2020, 4:50:51 PM : Connecting using websocket
    4/30/2020, 4:50:51 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:50:52 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:50:53 PM : Opening connection on ws://127.0.0.1:10393
    4/30/2020, 4:50:56 PM : Connecting using websocket
    4/30/2020, 4:50:56 PM : Opening connection on ws://127.0.0.1:10391
    4/30/2020, 4:50:57 PM : Opening connection on ws://127.0.0.1:10392
    4/30/2020, 4:51:00 PM : Connection opened
    4/30/2020, 4:51:00 PM : Connection established on port 10391
    4/30/2020, 4:51:00 PM : Message parsed successfully
    4/30/2020, 4:51:00 PM : Greetings from Enpass
    4/30/2020, 4:51:00 PM : Self Initiating srp.
    4/30/2020, 4:51:00 PM : Authentication required
    4/30/2020, 4:51:00 PM : Termnating srp initialization process.
    4/30/2020, 4:51:01 PM : Disconnected listener
    4/30/2020, 4:51:10 PM : Message parsed successfully
    4/30/2020, 4:51:10 PM : Vault is locked
    4/30/2020, 4:51:10 PM : Message parsed successfully
    4/30/2020, 4:51:10 PM : unlocking cancelled
    4/30/2020, 4:51:20 PM : Message parsed successfully
    4/30/2020, 4:51:20 PM : Vault is locked
    4/30/2020, 4:51:21 PM : Message parsed successfully
    4/30/2020, 4:51:21 PM : unlocking cancelled

    The logs from the app:
     

    Info: [Enpass Browser Extension Server]  Browser extension validation failed.


    Those are the only logs I see.

    Regarding "Sophos":
    Since I am on Linux the client doesn't have GUI , so the instructions on the link you provided are not for my operating system.
    I have read the documentation and it doesn't look like Sophos has any network scanning capabilities on Linux.
    To be sure it's not Sophos I have stopped it completely but still got the same error (the logs above).

    All the best, Eli.
     

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Hi @Eli,

Thanks for sharing the logs.

Could you please try disabling "Authorize Browsers with Verified Code Signatures Only" in Enpass Browser settings? Let us know what are the results.

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Hey @Eli

Thanks for sharing the screenshot and we're sorry for the inconvenience.

Please follow these steps and then run this command and share the logs.

  • Open Enpass --> Now click on Enpass extension icon visible on your preferred browser --> It will throw Enpass connection error.
  • Now open the terminal and then run the following command:

lsof -i:10391

Where 10391 is the port number and if there is no output (blank), please try with other port numbers between 10391 to 10395.

Thanks for your co-operation.

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I have already provided this info at the beginning of the thread.

Attaching again:
 

Screenshot from 2020-05-06 10-29-13.png

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Hi.. the chrome browser is automatically updated every few days (in Linux it is basically a full reinstall), and it obviously doesn't help.

Not only that, the same problem is reproduced on firefox from day one so it is not a browser related issue for sure.

It is something between the OS and the app.

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Hello! @Eli thank you for providing such a detailed logs! I am also on Ubuntu 18.04 and I have the same exact issue.

I don't have any antivirus software installed on my machine. The logs are the same

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I can now say this bug is related to Gnome shell (at least it is true for Gnome 3.28).

When I installed some other desktop (KDE in my case) environment, everything worked fine.

In general I would advise the development team to test the app at least with major Linux distributions if you're claiming to support Linux.

Unfortunately I can not use the app until this issue is fixed (I would not switch a preferable desktop for a single application).

Can you tell me if this bug is fixed on Ubuntu 20.04?

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Hey @Eli

Thanks for sharing the inputs. I have shared the same with the concerned team. Please co-operate with us while the team is looking into this issue.

Thanks for the patience.

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Hi,

I am experiencing the exact same problem. I also use Gnome Shell, and the browser doesn't matter - I've tried Chrome, Chromium, Firefox, and Vivaldi.

Sometimes however it does work, but this is usually when I have just logged in. Then it will sometimes work a few times, and later it no longer works. It's as if something is blocked at some point, preventing the assistant from coming up. This is supported by the fact that I do see the assistant briefly flashing up and then vanishing again.

Please let me know if I can help diagnose the problem.

Thanks.

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Hi @Helmut Irle,

Sorry for the inconvenience caused to you.

Sometimes rebooting the device might help with this issue, we suggest you to please try rebooting your device if you haven't tried it yet. If the problem persists please uninstall the browser and install it again.

Please revert to us with the answer to the following queries and we will get it sorted out for you:

  • On which device (along with OS version) are you using Enpass?
  • Which Enpass and Enpass extension version are you using?
  • Which browser version are you using?
  • Are you facing the same problem with other browsers too?
  • Are you using any Antivirus or third-party security-related extension?

Thanks for your co-operation.

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I have the same problem on Ubuntu 20.04

 

enpass:
  Installed: 6.4.1.643
  Candidate: 6.4.1.643
  Version table:
 *** 6.4.1.643 500
        500 https://apt.enpass.io stable/main amd64 Packages
        100 /var/lib/dpkg/status
 

google-chrome-stable:
  Installed: 84.0.4147.135-1
  Candidate: 84.0.4147.135-1
  Version table:
 *** 84.0.4147.135-1 500
        500 http://dl.google.com/linux/chrome/deb stable/main amd64 Packages
        100 /var/lib/dpkg/status
 

extension Version
6.4.0

I am seeing the same symptoms as described above:

- it works 1 or 2 times, then the extension vanishes quickly

- the app works perfectly stand alone.

 

I have paid for this software and have been very happy with it, until now. I was going to advise it to someone else, but because of this I did not. 

 

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Hey @Rudy

Sorry for the inconvenience.

Could you please provide video of the issue so that the team can diagnose the issue better.  Also, let us know what do you mean by extension vanishes quickly? Does extension gets uninstall?

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On 8/25/2020 at 9:39 AM, Garima Singh said:

Hey @Rudy

Sorry for the inconvenience.

Could you please provide video of the issue so that the team can diagnose the issue better.  Also, let us know what do you mean by extension vanishes quickly? Does extension gets uninstall?

@Garima Singh

I am sorry to say but I feel you're being disrespectful and waisting everybody's time here.

I have opened this issue long ago + provided you with all the technical details and logs and even suggested that it is related to Gnome env.

Your company on the other hand has done nothing to solve it till far and not even reproducing it yourself, even though it is as easy as installing the latest Ubuntu on some virtual machine.

Instead you are repeating yourself asking for the same details over and over again and basically doing nothing.

This is a very severe bug which compromises your whole Linux distro official support and you even have not found the time to reproduce it.

We are your customers not your coworkers, maybe we should stop providing you with "details" and you start reporting us what you have done to fix it !?

Edited by Eli

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