autofill Enpass won't autofill email address from Identity in browser extension

[Sk0ly]

Hi, I am hoping someone can answer this question. I can't seem for the life of me, to be able to get the identity to autofill email addresses on webforms. It will fill out all other information. I can get it to fill email addresses on logins but for some reason not identities. I have tried changing the field type to text, didn't work, checked for errant spaces, etc. 

Any suggestions?

[Pratyush Sharma]

Hi @Sk0ly,

Sorry for the inconvenience caused to you.

Please share the following details so that we can investigate where the problem could be.

• On which device (along with OS version) are you using Enpass?
• Which Enpass and Enpass extension version are you using?
• Which browser version are you using?
• Are you facing the same problem with other browsers too?
• Also, let us know are you facing this issue on any particular website? If yes, share the details with us.

Thanks for your co-operation.

 

[Sk0ly]

Device:  Windows 10 desktop and Surface Book

Version: Enpass Extension v6.4 , Enpass Desktop W10 v6.5

Browser: Brave, this issue has nothing to do with the browser. The desktop app crashes on launch

 

 

 

[Garima Singh]

Hey @Sk0ly

You can use the Username field instead of Email to auto-fill the credentials from an Identity. Moreover, did you submit the crash report?

Thanks for the co-operation.