Jump to content
Sirio

Snyc issue WebDAV

Recommended Posts

The synchronization between different devices with the Synology with WebDAV no longer works.  Separating and re-creating it does not solve either.  In addition, the sync file was deleted on the WebDAV.  I had problems with WebDAV before and it was difficult to set up.  What other synchronization methods are there, not via a cloud service?  How to set up a shared folder on Android iPhone and Mac?  Fighting this problem again is really tedious so the application is not trustworthy.:(

Share this post


Link to post
Share on other sites

Hi @Sirio,

What is the error you face while connecting with Synology server? You could refer to the help article here for a quick info on setting up sync. You could also use the folder sync option to sync with devices on the same network.

Share this post


Link to post
Share on other sites

WebDav Connection established but: Sync Error code 908401, no file on Share

Enpass 6.5.0 (473) on iOS, DSM 6.2.3-25426 Update 2

Share this post


Link to post
Share on other sites

Hi @Sirio,

Thanks for sharing the details.

For quick troubleshooting disconnects the sync from all the devices and reconnect. If the problem persists, please share the demo account of your WebDAV to us on support@enpass.io, so that we can investigate where the problem could be.

Thanks for your co-operation.

Share this post


Link to post
Share on other sites

Hi

Which demo account I don't understand what I have to do.The sync. with the another Tresore (Family) works but not with the default.

Thx

Share this post


Link to post
Share on other sites

Hi @Sirio,

Thanks for writing back.

By demo account, we mean an account with least privileges like read-only and restricted access so we can try configuring the same account at our end to test for sync issue.

Thanks.

Share this post


Link to post
Share on other sites

hi

I dont have internet access, sorry.

Can I create log files Synology and send them?

Its possible to create a new Tresor and copy all entries form the not working (sync) to them?

Thx

Share this post


Link to post
Share on other sites

Hi @Sirio,

Thanks for writing back in.

Please share the following details so that we can investigate where the problem could be.

  • On which devices and OS versions (mention all) are you using Enpass?
  • Which Enpass version are you using on each device?
  • Are you getting same error message or code during sync on all devices? If yes, share it with us.

Share this post


Link to post
Share on other sites

hi

how I wrote before:

Enpass 6.5.0 (473) on iOS 13.5.1 & Android EMUI 10.0.0.161& NAS Synology DSM 6.2.3-25426 Update 2

Sync Error code 908401

And here my last question: Its possible to create a new Tresor and copy all entries form the not working (sync) to them?

Thx

 

Edited by Sirio

Share this post


Link to post
Share on other sites

Hi @Sirio

Thanks for writing in.  Please follow the below steps to take backup of Enpass data and restore:

  • Open Enpass --> Menu --> File --> Backup all vaults.
  • Now transfer the backup file manually into a device where you want to restore data.
  • Open Enpass --> Settings ---> Vaults > Create a new Vault by clicking on “+“ ---> Click on ‘Local storage’ under Backup file --> Select the location of the file(which you saved locally) --> Select the vault which you wish to restore and click on Continue --> Enter master password (same you used previously)-> Tap on 'Continue'. 

If you have any further queries, please feel free to contact us.

 

 

Share this post


Link to post
Share on other sites

something is not good. can you please investigate. the software should work properly. sync. file deleted on the WebDAV.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...