tb

Connection Error with Opera and Mac

12 posts in this topic

I get  Enpass Connection error advising to enable browser extension in preferences. I followed the instruction and Enpass still won't work. Disabled/re-enabled the extension, reinstalled the extension, same problem. Enpass works fine on same PC with Safari. 

 

Version: 38.0.2220.31 - Opera is up to date
Update stream: Stable
System: Mac OS X 10.11.5 64-bit

 

Screen Shot 2016-07-04 at 8.58.57 AM.png

Share this post


Link to post
Share on other sites

Hi @tb,

Sorry to hear about the trouble. Please let us know some more details like  Antivirus/Firewall/third party network security/ any security related Extension or Proxy are you using, so that we can investigate where the problem could be.

Share this post


Link to post
Share on other sites

I don't have any antivirus or 3rd party firewall. I have Trusteer enabled on Safari Browser but not Opera. Fault is only with Opera. Have Surf Easy VPN but it is disabled in Opera

Share this post


Link to post
Share on other sites

If I uncheck Verify Browsers in Enpass preferences then Enpass functions normal. What are the risks leaving Verify unchecked?

Share this post


Link to post
Share on other sites

Hi @tb,

Its great to know that for the time being you are able to work with Opera extensions by turning off code signature. But we don’t recommended to use Enpass by disabling the code signature verification. As mentioned here under communication section, Enpass App validates authenticity of both extension and Browser before making any connection and serving data for autofilling. So if you turn off the code signature verification, you can bypass the Browser checking and set your foot into autofilling in Opera Browser. 

To avoid any security risks associated with turning off the code signature verification, please make sure that you download the browser from the legitimate source and double check the authenticity of any extension you install.

As soon as we find any solution, we will update you and would be very grateful to you in helping us by checking the suggested solution as till now you’re the only user facing this issue.

Regards

Share this post


Link to post
Share on other sites

Hi @tb,

I have just downloaded the Opera browser from the link you have provided, and its working fine with the same configuration of System as you have. 

Share this post


Link to post
Share on other sites

I'm having the same problem

interestingly, the beta version of Opera didn't work ( it worked by unchecking the code signature box)

while the stable version of opera worked out of the box.

Edited by Xiaoken

Share this post


Link to post
Share on other sites

Same Problem here:

Versionsinformation

Version: 42.0.2393.94 - Opera ist auf dem neuesten Stand
Update-Stream: Stable
Betriebssystem:

Mac OS X 10.11.6 64-bit

Share this post


Link to post
Share on other sites

PS:  No antivirus or 3rd party firewall ..

Share this post


Link to post
Share on other sites

Hi @gbt,

Sorry to hear that. To investigate it further, please run the following command in terminal and share the output via email at support@enpass.io mentioning a link to this discussion and we will take it further.

  • lsof -i:10391

Where 10391 is the port number.

If there is no output (blank), please try with other port numbers between 10391 to 10395. Also please let me know are you facing the same problem with other browsers ( Chrome/ Safari/ Firefox) too. 


 

Share this post


Link to post
Share on other sites

The output is the same as above.
Tested with Opera and Google Chrome.
"Enpass Connection Error."
Only Safari works perfectly.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now