kollaesch Posted January 29, 2021 Report Share Posted January 29, 2021 (edited) Hi, after 1 hour of testing I reached a certain level of frustration. Situation: Android-Phone (with working enpass-sync to internal WebDAV-Server on Synology) in can't connect any more. (https and http) / Ports are verified and correct. / self-signed-certificates installed with Root-CA in Android-Keystore (working for everything else) What I tried: 1. Syncing with macos => works (same URL) 2. Syncing with IPadOS/iOS-Enpass via WebDAV => works 3. Tried setting up new tresors to sync with the running URL => no success 4. Tried general access via Browser from the Android-Phone to the same folder/URL to a text file => works (for http and https) 5. Changed password to simple password on the server (was one solution offered in the forum) => no success 6. Deinstalled Enpass from Phone & installed fresh from PlayStore => no success 7. Played around with the URL (ending with '/' and adding 'Enpass' or 'Enpass/') => no success Version: 6.6.1.449 I consider this to be a serious bug. Any advise to fix this quickly? thanks kollaesch Edited January 29, 2021 by kollaesch Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted February 1, 2021 Report Share Posted February 1, 2021 Hi @kollaesch, Sorry for the trouble you are going through. Please share the following details so that we can investigate where the problem could be. On which devices and OS versions (mention all) are you using Enpass? Which Enpass version are you using on each device? Did you start facing this issue recently - like after an Enpass update or did you face the same problem earlier as well? Did you make any changes to your WebDAV account recently? Is it possible for you to share a demo account of your WebDAV server on support@enpass.io, so we can set up the sync at our end and check for issues? Thanks for your co-operation. Link to comment Share on other sites More sharing options...
kollaesch Posted March 9, 2021 Author Report Share Posted March 9, 2021 Hi, I couldn't share the access since it's working behind a vpn. Also, I didn't find the time for testing in the meantime. However 'good news'. It's now working again. Nothing changed on server side. I had to reinstall Enpass (again) on the Android phone and voila. Can't tell what it was, but I still _assume_ it was something that was caused by Enpass itself. "Case closed". 1 Link to comment Share on other sites More sharing options...
Garima Singh Posted March 10, 2021 Report Share Posted March 10, 2021 Hey @kollaesch Thanks for notifying us. Glad to know that the issue has been resolved. Link to comment Share on other sites More sharing options...
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