Printer not Found Error when try to Print

[farfraaway]

Hi all

When I try to print some PAsswords I get allways the error: Printer not found. This is happens when try to print one Entry oder all entries.

I use Mac OSX Catalina 10.15.7 and the last Enpass Version 6.6.0 (775).

It looks like the same Problem described here, the last information was the Developers are looking but there is since 2 Years no change :-(

A Test Print from Firefox without any Problems.

Best Regards

[Pratyush Sharma]

Hi @farfraaway,

Sorry for the inconvenience caused to you.

The issue has been noted and shared with the team to look into it.

[Garima Singh]

Hey @farfraaway

Just an update that we've been able to reproduce the issue on our system and planning for a fix. Thanks!

[Dibz]

It's now April 3rd, and there has been one update since this issue was discovered and a fix promised, but the problem still exists!  Is an update still forthcoming, and soon??  Thanks!!

[Garima Singh]

Hey @Dibz

Welcome to the forum!

Our team is working to fix the print issue on macOS. I will notify you once the fixed version will be available. Thanks!

 

[Dibz]

That’s good news! Thanks so much Garima, for your quick reply to my question. 

[EDBJR]

Just discovered the same on SAFARI Version 14.0.3. Please advise when you have a fix.

Thanks

Ed 4/10/2021

[JPC]

Same problem here -

MacOS BIG SUR, ENPASS 6.6.1, Printer connected via LAN.

-> PRINTER NOT FOUND

problem reported in FEBRUARY. Can we expect a solution in May? That would make approx 3 months for a problem fix which is rather important.

 

Appreciate it...

[Pratyush Sharma]

Hi @JPC,

Sorry for the inconvenience caused to you.

I would like to share that the this issue has been fixed in the version (v6.6.2) and the same will be releasing soon.

Thanks!

 

[Dibz]

Got the update today (May 29th) and the print function is working again on MacOS.  Thanks so much for responding to our requests for this fix!