Hello Enpass team, since the last Android update (6.6.3.467) I lost the autofill on my banking application, in general the pop-up button appeared and I selected the account but now I don't I no longer have this possibility although it works well with other applications

Hey @tomndiaye

We regret the problem you are facing, but we’re here to help. To proceed with the troubleshooting, please share the following details:

1. Share the app name with which the issue is happening?
2. Android OS version you using on the same device?
3. Which auto-fill services you have enabled Android auto-fill service or Auto-fill using Accessibility or both?

Hi Garima !

 

1. Here is the link to the Banking Mobile app : https://play.google.com/store/apps/details?id=net.banqueatlantique.mbanking

2. My android is version 10

3. I noticed this morning that the Android auto-fill was enabled after the software update, so i disabled it and let auto-fill accessibility only enabled then try the Bank application and it works fine like before. So i suppose that the issue is with the Android auto-fill.

 

Thanks,

Hey @tomndiaye

Thanks for sharing the required inputs to troubleshoot the issue. It has been reproduced and shared with the team for a fix.

Hi Garima,

Ok, thank you for your feedback.

 

Hi,

 

i have the same Problem wit my Bankaccount. 

 

I use the android app from my Bank: Consorsbank.

 

Everything worked fine before the last Update.

Hey @eccki

Welcome to the forum!

I would like to mention that after the last release of Enpass v6.6.3, there have been some issues with auto-filling on some bank websites and apps. Please bear with us while we are working to fix the issue.

Hey  @tomndiaye & @eccki

We have fixed the auto-fill issues with bank websites and apps in the latest beta version of Enpass (v6.6.5). Please check the same and share your feedback. Thanks!

Hey Garima !

glad to hear that the bugs have been fixed. I am not unfortunately registered for the Beta program, I will wait for the final version.

Thanks !

Hey Garima,

 

now it works. Everything is fine.

 

Thank you 

 

eccki