crowesesse Posted June 3, 2021 Report Share Posted June 3, 2021 (edited) After updating to v6.6.2 from the Mac App Store, touch id is no longer working for unlocking enpass and the option is greyed out with the message "touch id isn't enabled on this device". This is on a 2017 Macbook Pro running MacOS 10.14.6. Anyway to resolve this or Is it possible revert back to 6.6.1 in the interim? Edited June 3, 2021 by crowesesse Link to comment Share on other sites More sharing options...
Garima Singh Posted June 4, 2021 Report Share Posted June 4, 2021 Hey @crowesesse Sorry for inconvenience. We are aware of this issue and fix for macOS 10.04 and lower versions is coming soon. Link to comment Share on other sites More sharing options...
fmfm Posted June 8, 2021 Report Share Posted June 8, 2021 Same for me. Running MacOS 10.14.6 and Enpass 6.6.2 on a MacBook Pro 15 (2016). TouchID feature in Tools/Preferences/Security is checked but grayed out and a message (in Frenhc) like "TouchID is not activated on this device". Clicking on "More..." does not help at all : you should display a temporary messagebox about this bug as you are aware of this. I searched for days before finding this thread. Added a new fingerprint to see if the issue was more on MacOS side but did not helped. Need to use NIP feature (in Tools/Preferences/Security) in the meantime. 1 Link to comment Share on other sites More sharing options...
fmfm Posted June 8, 2021 Report Share Posted June 8, 2021 by the way, nice app for me thanks Link to comment Share on other sites More sharing options...
burm87 Posted June 16, 2021 Report Share Posted June 16, 2021 @Garima Singh do we have a timeline for this fix? It's getting more and more annoying having to type my password every time! Thanks! 1 Link to comment Share on other sites More sharing options...
Garima Singh Posted June 17, 2021 Report Share Posted June 17, 2021 Hey @burm87 @fmfm We are extremely sorry for the trouble you have been facing. The issue with Touch ID on macOS Mojave has been fixed in the v6.6.3 of Enpass and the website version of the same has been released. You can expect the fix on AppStore soon. Thanks! 1 Link to comment Share on other sites More sharing options...
burm87 Posted June 18, 2021 Report Share Posted June 18, 2021 I can confirm this has now been sorted on my Mac. Thanks! 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now