Enpass browser extension opens a new tab instead of autofilling

[testuser1234]

This happens to me on multiple devices with Brave, Chrome, and Firefox with Windows 10 for all websites.  I go to the website, click the browser extension icon, click on the account to fill, and it opens a new tab.  If I close the new tab and try again, it autofills correctly.

[Abhishek Dewan]

Hi @testuser1234

Welcome to the Enpass Community!

In order to assist you better with your query, please share the below information with me and I'll get it checked with the team-

1. The version of the Enpass App you are using
2. The version of the Enpass extension you are using
3. The devices and their OS on which this is happening

[testuser1234]

Hi! I'm using Enpass Desktop Version 6.7.2 (886),  Extension Version 6.6.2 for Chrome, Brave and FireFox.  Occurs on my Windows 10 desktop and laptop.

[Samuela]

@testuser1234 have you imported data from any other Password manger? The reason being I have tested this issue on same OS version and autofill is working fine. Could you please suggest any of the URL which you are using?

 

[Abhishek Dewan]

Hi @testuser1234

Thank you for the details.

Our team is looking into the issue reported by you but in order to get it resolved more quickly, I need some additional information from you. Please share the name of the websites as well where you are facing this issue.