Tags Often Empty under 6.8.1

[Matt Miller]

Often when starting version 6.8.0 (1048) on Win10 the "Tags" area doesn't show any of my tags. Clicking on the word "Tags" doesn't do anything. If I exit and restart Enpass then (usually) the Tags area lists all my tags, and clicking on a tag shows all the entries with that tag, as expected.

How can I get the Tags area to always be populated with my tags?

[Manish Chokwal]

Hi @Matt Miller,

Thank you for sharing your feedback on Tags and I would like to share that Enpass will be open the way you left it, which means the tag list will be expanded if you left it that way. 

SI-2773

[Matt Miller]

5 hours ago, Manish Chokwal said:

 Enpass will be open the way you left it, which means the tag list will be expanded if you left it that way.

That would be great if that's the way it worked. But the problem I'm seeing is that often when starting Enpass the tag list is not only collapsed, but it's not possible to open it. I click all over the word "TAGS" on the left pane, and nothing appears. Then I quit Enpass and open it again, and finally clicking on the word "TAGS" will expand the tag list.

[Manish Chokwal]

Hi @Matt Miller,

Thank you for your response. I have shared it all with the concerned team for further investigation. In the meantime, we highly appreciate your patience with us. 

SI-2773

[EImmerman]

I am having the same issue with Tags and Categories.  Sometimes the tags show up sometimes they don't.  Categories sometimes the entire category label doesn't show.  If I go to view categories and uncheck.  Then close and open.  Then check categories and then close and open, categories will always be there.  But a random number of opens later it will disappear.    Tags the label is always there.  But many times the tags themselves are missing.

[Ekalb.]

Hello,

V. Enpass : 6.8.1 (1060)

I also have a similar problem. Sometimes categories are visible, sometimes they are not.
Disabling then re-enabling in display settings does not resolve the issue.
To solve this issue (temporarily), I have to stop then restart Enpass.
This problem is very annoying

Edited May 23, 2022 by Ekalb.

[Manish Chokwal]

Hi @EImmerman & @Ekalb.,

Thank you for reporting the presence of this issue. Please help me with your system details along with the Enpass version (Downloaded from a store or website).

[DPN]

I am having the same problem with Tags and Categories in version 6.8.1 (your last update).  The Categories label often is simply not shown and the Tags label appears but none of the Tags are shown.  Category entries will reappear if a new category is created and Tag entries will reappear if a new tag is created; however, the problem will occur again after exiting and restarting the application.  It's very frustrating having to use this workaround to get the entries to appear.  Please fix this!

[CvS]

Same problem in version 6.8.1. I no longer see categories at all and tags are no longer displayed.
Luckily I can still see them in the mobile version. 

Searching on google a seemingly recurring issue with Enpass

[Manish Chokwal]

Hi All,

Thank you for being patient with us. This issue is still being worked on by our team, and we need more time. We highly appreciate your patience and cooperation. 

[cbailiss]

I am using 6.8.2 and having this same problem. 

The "TAGS" item is showing but there is nothing in it/under it.  Clicking on it/around it does nothing.  I can see tags present on individual passwords (e.g. searching for a password by name then viewing it shows the tag is still attached to the password).  But the UI navigation refuses to show me any tags (see attached image below).

When will this be fixed?  It is a really big bug.

 

 

[GOJP]

The same problem exists in Ver.6.82.1084.0.(MS Store APP)

Categories and tags are not displayed when Enpass is started at Windows startup.
I have to quit Enpass and restart it every time.

I am tired of this daily operation.

[Manish Chokwal]

Hey @all,

Thank you for being patient with us. The issue can be reproduced, and our team is working on fixing it. The fix will be included in future updates. Meanwhile, we greatly appreciate your patience and cooperation. 

[GOJP]

FYI,

Although it is not a fundamental solution to the bug of this APP, I found that "Windows full shutdown" improves this problem.

1. While holding down the shift key, click "Shutdown" in the start menu.
2. Then turn on the PC.

note: There are several ways to do a full shutdown of windows.

I think this problem is affected by the "Fast Startup" feature in Windows 8 and later.

[Charly]

Thanks GOJP
"Windows full shutdown" work.

Anyway, as you said, it is not a fundamental solution of the bug in the Enpass application. Hope that next update will solve this problem. 

[Manish Chokwal]

Hi @all, 

Thank you for being patient with us. We have released the fix in our new beta v6.8.3 for desktops. You can give it a try and share your feedback if you wish. Otherwise, please wait a few more days until the stable version is available.