Problem with Safari extension on Mac Monterey

[rabati]

On Mac monterey, since last updated I have this issue that recovers when restart Enpass Application and then is back again after a while

The picture describes the issue, the dialog opens but the passwords area is 25% of the entire surface and is not usable.

Macbook pro 13" 2016 retina.

RA

[Abhishek Dewan]

Hi @rabati

To assist you better with your query, please share the below details with me and I'll get this checked for you -

1. The version of the Enpass app, OS, browser and Enpass Extension you are using.
2. Have you downloaded the Enpass app from the Mac AppStore or our official website?

[rabati]

33 minutes ago, Abhishek Dewan said:

Hi @rabati

To assist you better with your query, please share the below details with me and I'll get this checked for you -

1. The version of the Enpass app, OS, browser and Enpass Extension you are using.
2. Have you downloaded the Enpass app from the Mac AppStore or our official website?

1) MacOS Monterey 12.3.1, Safari 15.4 but also same problem simultaneously on Chrome 101,

2) Enpass 6.8.0 Mac Store

3) I use a secondary monitor Philips NON retina, maybe the issue could be retaed to move a browser windows from retina to non retina monitor.

Then

- restart enpass applocation restore the system

- open enpass windows, and logging in seems to temporarily solve the issue.

cheers.

 

[Abhishek Dewan]

Hi @rabati

Thank you for sharing the details.

I have forwarded your concern to our dedicated testing team. As soon as they update me regarding this issue, I will be sure to notify you on this forum. Thanks for your patience in the meantime.

#SI-2837

[rabati]

ok thanks for quick support..... seems really ralated to two monitors...