July 8, 20223 yr Hello, I just switched from nextcloud to onedrive. I am seeing this issue: Its in use as Enpass software is running? How to address this? Please advise
July 11, 20223 yr Hi @celavakosa For troubleshooting purposes, please ensure that you have disconnected the NextCloud server before connecting this vault to OneDrive. If the issue persists, please share the below information with me and I'll have this investigated for you - The version of the Enpass app and OS you are using. Are you facing a similar issue on any other device as well?
July 11, 20223 yr Author Hello, the issue is actually related when option "documents" is selected to be backed up as well from Windows itself or the App. OneDrive makes "Apps" folder in root of OneDrive when you add Sync for Enpass (From Enpass). There is also a settings / DB , backups, etc, located in Documents. Appears to be the same files, and when Documents are enabled for backups, this error (in the first image) happens. I believe this should not be working like this and should be looked after Enpass development team? Thanks
July 12, 20223 yr Hi @celavakosa Thank you for the clarification on this matter. Please share the version of the Enpass app and OS you are using as well, and I'll have this further investigated for you.
July 12, 20223 yr Author Hello, No problem at all. Enpass version: 6.8.2 (1085) (Windows 11). Please advise
July 13, 20223 yr Hi @celavakosa Thank you for sharing the details. I have forwarded this concern to our dedicated testing team and will get back to you soon with an update. Your patience in the meantime is appreciated. #SI-2984
July 19, 20223 yr Hi @celavakosa We don't recommend synchronizing the Enpass data location folder to any network. You can change the Enpass data location other than the Document folder and then sync your Document folder.
July 19, 20223 yr Author Hello, Personally, i disabled syncing Documents folder, however, what you are suggesting in my opinion is not the best solution. Personally think that this might be problematic for many users using OneDrive. Perhaps something else your development team could do in regards to this / where Enpass stores files / how, etc. (Just a suggestion / loud thinking). Thanks
July 20, 20223 yr Hi @celavakosa Thank you for the suggestion. I have forwarded your comments as feedback to the development team so they may improve upon it in the future Enpass version.
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