Enpass Chrome Extension Flicker on Click

[Denoxster]

I have been having this issue for some times now. When Enpass extension icon on Chrome is clicked, it flashes and nothing opens up, it works again after computer restarted then it stopped working again, sometimes closing Chrome will get extension working again. When this happened, I noticed auto save window pop up it looks big, display in low resolution and I cannot see save button. Sample picture is uploaded.

I have uninstalled/reinstalled extension as well as Enpass application, uninstalled/installed Chrome without any success. This also happening after I change a new computer.

Any idea how to solve this issue?

 

 

[Abhishek Dewan]

Hi @Denoxster

To get this concern thoroughly investigated, please share the below details with me  -

1. The version of the Enpass app, OS, Enpass Extension and Chrome browser you are using.
2. Are you facing this issue on multiple browsers?

[Denoxster]

1. The version of the Enpass app, OS, Enpass Extension and Chrome browser you are using. Chrome Version 106.0.5249.103, extension ver. 6.8.0, Enpass ver 6.8.3.
2. Are you facing this issue on multiple browsers? I am exclusively using Chrome, this happened on both work and personal computer.

[Abhishek Dewan]

Hi @Denoxster

Thank you for sharing the details.

Kindly share the version of the OS you are using as well so we may proceed further with the investigation.