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MacOs Big Sur (11.6.7) Enpass crashes after sleep mode


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  • 1 month later...


Please share the below details with me, and I’ll have this investigated for you


1.     The version of the Enpass app you are using.

2.     Have you downloaded the Enpass app from the Mac AppStore  or from our official website?

3.     Is the app crashing for you after a certain step, ie, after editing an Item, creating a new Item, etc? Or is it completely random?

4.     Try disconnecting the internet, then launch the Enpass app and observe if the app is still crashing for you. If it is not crashing, then while the internet is disconnected, try removing the cloud account you are using for synchronization, enable the internet and re-launch Enpass to check if the app is still crashing. Also share the cloud service you are using to synchronize your data.

5.     Is the Enpass app showing you a crash report after the crash? If yes, kindly share it with me.

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