Enpass always crashes and is slow (Pro is disabled)

[mike5186]

Hello,

I need urgent help.
On my Mac, the desktop version of Enpass is extremely slow and it crashes all the time. (Error reports already sent to Apple several times).

I have 11 vaults (matching via WebDAV) and a total of 2300 entries.

I wonder if this is too much and how much one vault can handle in entries?

Furthermore, I've had the problem three times now that when I crash, the registration for the Pro version flies out and then the vaults are no longer there.

I then have to completely uninstall the software and set it up again.

This is a pain in the ass!

I need help urgently, what is the reason for this.

Enpass is the app I use the most during the day.

Translated with www.DeepL.com/Translator (free version)

[Abhishek Dewan]

Hi @mike5186

We have received your query on support@enpass.io and have responded to the same. To avoid duplication of efforts and confusion, we request you to please revert to the same. We appreciate your understanding in this case.