Application is not responding

[Denis]

Hi there!

This issue has haunted me since I switched from Intel mac to Mac m1.
I tried literally every possible combination but it is still there.

So I have Enpass 6.8.5 (1256) Pro + Macbook Pro m1.

Each time my mac goes idle/sleep I get "application not responding" and have to force quit Enpass.
Once I re-launch Enpass in 1 case of 3 app can't connect to the Chrome extension. It says it's looking for the Enpass app...and then Not found.

Obviously to fill passwords I have to force quit Enpass app and then open it again. Once I do it, it usually works fine but after some time or idle/sleep it starts to freeze again and I have to close it.

I did have this issue on my MacMini M1 and when I switched to MacBook Pro M1 this issue appears as well, so it's not related to my device.

I already tried to remove/reinstall the app. Changed the settings...nothing helped.

Please assist.

Edited March 20, 2023 by Denis

[Abhishek Dewan]

Hi @Denis

To assist you better with this concern, kindly share the version of the OS you are using. I will then have this further investigated for you.

#SI-3275

[Denis]

MacOS Ventura 13.2.1.

[Abhishek Dewan]

Hi @Denis

I have forwarded this concern to our dedicated team and will get back to you soon with an update. We appreciate your patience in the meantime.

[Denis]

Thank you!

[Denis]

it looks like this every time...

 

[Denis]

Any update?

[bu11etpr00f]

Possible solution as I posted here:

 

#####################################################################
>> CONFIRMED WORK AROUND:
DISABLE: "Show Inline Autofill Popup Menu" Setting in Enpass Browser Extension Settings:
chrome-extension://kmcfomidfpdkfieipokbalgegidffkal/pages/settings/option.html
####################################################################