c9czechrep Posted April 15, 2023 Report Posted April 15, 2023 I wanted to vent my frustration about Enpass that I've been using for quite some time now. It's incredibly disappointing that the performance of Enpass has been consistently declining with each new release pushed out by the developers. I first noticed the slowdown with the 7.x releases, but the latest release, version 6.8, is painfully slow. Simple operations like searching for a password can take up to 10-12 seconds, and auto-filling a password isn't much faster. This sluggish performance has become a significant inconvenience for me, as I depend on Enpass to keep my passwords secure and easily accessible. What's even more frustrating is that I'm not the only user experiencing these issues. Several other users have complained about Enpass's performance in the forums, but there hasn't been any significant improvement in the latest updates. I feel like the Enpass team is ignoring our feedback, and it's unacceptable. As users, we expect password managers to be quick, efficient, and secure, but Enpass is currently falling short on these expectations. I'm hoping that the Enpass team will take these performance issues seriously and prioritize fixing them in future updates. Until then, I'm left feeling frustrated and disappointed with the slow performance of Enpass. I urge the Enpass team to listen to the feedback of their users and make the necessary changes to improve the app's performance. If they fail to do so, I'll be forced to drop subscription and look for alternative password managers to use instead.
Abhishek Dewan Posted April 17, 2023 Report Posted April 17, 2023 Hi @c9czechrep Welcome to the Enpass Forums. Your disappointment in this matter is certainly understandable. For troubleshooting purposes, please create a manual backup of your Enpass data and then reinstall the app. If the issue persists, please share the below details with me - The version of the Enpass app, and OS you are using. Your Hardware device specifications (Ram, processor, SSD, etc) The total number of Items, Vaults and attachments you have saved in your Enpass app. The cloud service (if any) you are using to synchronize your data.
Ivarson Posted April 17, 2023 Report Posted April 17, 2023 4 hours ago, Abhishek Dewan said: Hi @c9czechrep Welcome to the Enpass Forums. Your disappointment in this matter is certainly understandable. For troubleshooting purposes, please create a manual backup of your Enpass data and then reinstall the app. If the issue persists, please share the below details with me - The version of the Enpass app, and OS you are using. Your Hardware device specifications (Ram, processor, SSD, etc) The total number of Items, Vaults and attachments you have saved in your Enpass app. The cloud service (if any) you are using to synchronize your data. Reinstalling enpass won't help. It's something in 6.8 that causes these slowdowns, also mentioned here This only applies to the windows-builds, Linux and Mac aren't affected. Could the devs at least acknowledge this?
Abhishek Dewan Posted April 18, 2023 Report Posted April 18, 2023 Hi @Ivarson I certainly understand your point. However, the issue on the forum you are mentioning is marked as fixed. In case you are still facing this issue, I would be happy to get this checked. Kindly share the requested details in this forum and I'll get this investigated for you.
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