Enpass crashes when trying to change vault sync

[justaguy]

Enpass Android app hangs and crashes when I try to disconnect from Wifi-Sync and/or change sync method. I've force quit the app several times but it always hangs and then crashes whenever I try to change the sync.  I wanted to attached a screen recording of it but Enpass doesn't seem to allow recording. 

[Abhishek Dewan]

Hi @justaguy

For troubleshooting purposes, please try the below steps -

1. Ensure that the Enpass app and OS is up to date.
2. Try restarting the app and device.
3. After creating a manual backup of your Enpass data, reinstall the app.

If the issue persists, kindly share the below details and we will get this concern checked on your behalf -

1. The version of the Enpass app and OS you are using.
2. A screenshot of any error occurring and a short video showing the issue would be helpful. (You can share the video with us at support@enpass.io and mention this forum)