Unable to export vault

[Sleepyhead]

I have 3 vaults. I am able to export 2 of them but my primary vault gives an error when doing an export: "An error occurred while exporting the vault". The export config is the same. I tried with all file type outputs. There is no other error show. Is there a log somewhere?

Enpass 6.9.1 (1512) Mac App Store.

[Abhishek Dewan]

Hi @Sleepyhead

For troubleshooting purposes, create a manual backup of your Enpass data and then try reinstalling the app. If the issue persists, kindly share the below details -

1. The exact version of the OS you are using.
2. The total number of Vaults, attachments and Items you have saved in the Enpass app.

[bunnyhero]

just got the exact same error trying to export my primary vault on mac! i'll try a reinstall i guess.

UPDATE: reinstalling did not help. here's my information:

• macOS version: 13.6.1 (22G313)
• vaults: 1
• attachments: 1
• items: 1362

 

Edited November 13, 2023 by bunnyhero
after reinstall

[bunnyhero]

followup again:

after removing attachments, i was able to successfully export to JSON. i still get the error exporting to CSV though. at least i can get my data off this godforsaken app now.