laptopleon Posted December 21, 2023 Report Posted December 21, 2023 I've been using Enpass for a few years now and am getting more and more frustrated by the fact that there always seems to be a another problem with the macOS version. If one problem is fixed, which easily take half a year, then another one pops up. For example, I managed to fix the 'Enpass Assistant is unable to connect with the Enpass app' error by de-installing the Enpass app and re-installing it from the App Store. However, since a month or so, Enpass wants me to re-authenticate my macOS iCloud session every day. I have three Macs with each a different macOS version and each of them wants me to re-authenticate daily, whether I am on Mojave / 10.14, Big Sur / 11.7 or Ventura / 13.2. Each using the latest versions of macOS, Safari and Enpass and plugins. I've asked the helpdesk about it but I get blanked answers like a link to the 'knowledge base' faq https://www.enpass.io/support/kb/sync/while-syncing-with-icloud-why-i-am-getting-the-error-message-icloud-session-expired/ which is not helpful in any way. It does not explain anything. Also, it's outdated: The iCloud-page that you get does not even have a 'Keep me signed in' option.
Mohit Thapa Posted December 22, 2023 Report Posted December 22, 2023 Hey @laptopleon , apologies for the issue. I have asked the technical team to look into this and will get back to you. Meanwhile, I have just DM you for certain details and let me know if you have any other questions.
Xavier De Yzaguirre Posted January 24, 2024 Report Posted January 24, 2024 +1 I have the same problem with Linux Debian 12.4 + KDE_Plasma 5.27.5 over Wayland: Operating System: Debian GNU/Linux 12 KDE Plasma Version: 5.27.5 KDE Frameworks Version: 5.103.0 Qt Version: 5.15.8 Kernel Version: 6.1.0-17-amd64 (64-bit) Graphics Platform: Wayland Processors: 12 × Intel® Core™ i7-10710U CPU @ 1.10GHz Memory: 31.2 GiB of RAM Graphics Processor: Mesa Intel® UHD Graphics Manufacturer: Micro-Star International Co., Ltd. Product Name: Prestige 15 A10SC System Version: REV:1.0 Every day Enpass need reconnect and authorize with iCloud. Today I disconnected Enpass from iCloud, and now I'm unable to reconnect Enpass signing in iCloud from Enpass.
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