Unable to export data in any format

[nezorflame]

Hi, I'm unable to export my vault's data into a file using any available format (JSON / CSV / TXT).

I always receive an error "An error occured while exporting the vault" (see attached screenshot).
Error occurs both in the App Store version of the app and the one downloaded from the website (freshly installed).

I've tried selecting the Documents or Desktop folders, making subfolders in them, different file names - nothing seems to work.
I also tried enabling the logs in the Advanced section of the Settings, but it just shows me an empty output (so I assume this error is not even being logged).

Enpass version: 6.10.1 (1661)
MacOS version: Sonoma 14.4.1 (M1 chip)

 

Edited April 23 by nezorflame

[TN_Dude]

Do you have enough disk space to export to?  I ran into that problem.

[nezorflame]

7 hours ago, TN_Dude said:

Do you have enough disk space to export to?  I ran into that problem.

More than 1Tb which should hopefully be enough for a text export.

Maybe the fact that I have 529 items is the culprit? Maybe it's too much to handle for the export tool? (although in that case it still should parse it, just in chunks).

Just tried again on my Windows laptop, happens there as well.

Edited April 23 by nezorflame

[Amandeep Kumar]

To assist you effectively, could you please provide the following information:

• The  hardware details and version of OS of the Mac.
• Number of Items and attachments you have saved in the Enpass app.
• Any cloud service you are using to synchronize the data.*
• Is this  issue reproducible every-time? If yes, please share a screen record of this.

With this information, I'll be better equipped to understand and address your concerns. Feel free to provide any additional details or screenshots if needed.
#SI-3476

[nezorflame]

- MacBook Pro (M1 Pro, 32GB RAM, 2Tb SSD), macOS Sonoma 14.4.1 (23E224)
- 529 items, 0 attachments
- Yes, OneDrive
- Yes, every time and on different platforms (macOS and Windows Desktop apps) - screen recording

Edited April 24 by nezorflame

[nezorflame]

@Amandeep Kumar hi, any updates on this?

[Amandeep Kumar]

Thank you for sharing the details and your efforts in providing information.  
I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. 
#SI-3811