TomsCat Posted October 21 Report Share Posted October 21 Enpass didn’t recognize my face and afterwards the setting to enable Face ID was disappeared. What now? Link to comment Share on other sites More sharing options...
Tarun Singh Rawat Posted October 22 Report Share Posted October 22 Please verify if the Face ID option for Enpass is enabled in your phone’s settings. You can do this by going to Settings > locate the Enpass app and ensuring it is toggled on for Face ID. Link to comment Share on other sites More sharing options...
TomsCat Posted October 23 Author Report Share Posted October 23 Of course I did. But, today, after 2 days it appeared again. Very strange behaviour. Link to comment Share on other sites More sharing options...
AnakinCaesar Posted October 23 Report Share Posted October 23 What iPhone and iOS are you using? Link to comment Share on other sites More sharing options...
TomsCat Posted October 23 Author Report Share Posted October 23 I'm using an iPad Pro 13" with iPadOS 17.7. Link to comment Share on other sites More sharing options...
AnakinCaesar Posted October 24 Report Share Posted October 24 Not sure if an update to iPadOS 18 would fix this. Nevertheless, I had some similar issues with other apps aswell, so my guess here is a bug on Apples side. Link to comment Share on other sites More sharing options...
TomsCat Posted October 24 Author Report Share Posted October 24 Thanks Caesar! But this never is an iPadOS problem. And I already wrote it disappeared after 2 days. Link to comment Share on other sites More sharing options...
AnakinCaesar Posted October 24 Report Share Posted October 24 Well, it dissappeared in my American Express App aswell and had to manually enable it again. So maybe (just maybe) Apple is also not without flaws (not saying Enpass isn't). Link to comment Share on other sites More sharing options...
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