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Posted (edited)

Since a couple of weeks I get a connection error when I try to use Enpass in Edge.

I use:

Windows 10 Pro, version 1803, build 17134.165
Enpass 5.6.9
Microsoft Edge 42.17134.1.0

The Enable browser extension is checked
Verify browsers is checked

What could possibly cause this connection error and how can I solve it?
 

 

Edited by deroderuiter
  • 3 weeks later...
Posted

I have the same problem and I can recreate it.

1. Put PC in sleep mode
2. Wake PC up
3. Open Edge and try to login
4. Result = connection error edge extension

Fix?

1. Close Edge
2. Open Enpass (PC)
3. Open Edge and try to login
4. Result = works

 

Posted

Hey guys, 

Thanks for writing in and sorry for the trouble you're going through.

Our dev team is looking into it and I'll update you once I hear from them.

Till then please co-operate with us.

  • 1 month later...
Posted

@Anshu kumar Any progress with this problem?

Sleep mode seems to do something with Enpass on Windows PC.

I recently started experiencing that enpass.exe stopped working. After waking my pc up I wanted to open Enpass, it showed me the password screen, but when entering something it totally freezes. Right mouse click on icon to end program gives the message "Enpass.exe is not responding". It requires a reboot of the pc every time to get Enpass to work again. 

  • 3 weeks later...
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