tox1c90 Posted September 28, 2016 Report Posted September 28, 2016 Hello! I have the following problem: Whenever I click the Enpass extension icon for the first time after starting Chrome (doesn't matter if Enpass is already unlocked or not), the small Enpass box is just flashing up for a few milliseconds. I have to click it for a second time to make it stay visible. After that everything is fine until I restart Chrome -> same thing again. Any suggestions? 3
Anshu kumar Posted September 29, 2016 Report Posted September 29, 2016 Hi @tox1c90, Sorry to hear about your trouble and we apologize for the inconvenience. We are looking into this issue and we will try to fix this issue asap. Till then please bear with us. 1
Monk32 Posted September 30, 2016 Report Posted September 30, 2016 (edited) Same problem here but also with Opera Edited September 30, 2016 by Monk32
Tobias S. Posted October 1, 2016 Report Posted October 1, 2016 I have the same issue with Chrome on Windows 10.
d3vkit Posted October 13, 2016 Report Posted October 13, 2016 Same problem on OSX, Windows 10, and Ubuntu 16.04 (all using Chrome) - I right click the field, select enpass, nothing happens; right-click again, select again, the box appears. 1
iSCSI Posted October 20, 2016 Report Posted October 20, 2016 (edited) This problem exists since April See my post "Hi, here the same Windows 10 x64 with german keyboard layout. Another Shortcut dont resolves the problem. I think the shortcut is not the problem. I get the same behavior with a mouse click on the Browser Addin" Edited October 21, 2016 by iSCSI
Matti Posted October 22, 2016 Report Posted October 22, 2016 Yup, same issue with chrome 53 and windows 10 anniversary. This has existed since I started using enpass, which was february 17th 2016. When I use ctrl-/, the enpass window very briefly appears, then hides again. Second time using the shortcut the window works as intended. 1
tox1c90 Posted January 7, 2017 Author Report Posted January 7, 2017 (edited) Unfortunately even with latest version of Enpass, this is still the case Doesn't seem to depend on the browser extension though (same problem with Chrome and FF), it also happens sometimes when I click on Enpass icon in system tray, but only when extension support is enabled. Small Enpass box only appears briefly and I have to click a second time on the icon. Edited January 7, 2017 by tox1c90
Tobias S. Posted January 7, 2017 Report Posted January 7, 2017 (edited) On 29.9.2016 at 8:33 AM, Anshu kumar said: Hi @tox1c90, Sorry to hear about your trouble and we apologize for the inconvenience. We are looking into this issue and we will try to fix this issue asap. Till then please bear with us. This problem has been around for months. It occurs on all of my devices. Even my colleagues have it. I don't understand why it's not fixed yet. That's not an individual case. Edited January 7, 2017 by Tobias S.
7Bit Posted January 19, 2017 Report Posted January 19, 2017 Also experiencing this. It's really annoying to see that Enpass fails with basic tasks. The first time I try to use autofill in Chrome is never working. I have to click it 2 or 3 times via shortcut to see the window. 1
iSCSI Posted January 19, 2017 Report Posted January 19, 2017 Dear Enpass Team, please fix this f*cking Bug! Or give us at least one answer. This can't be so hard.... 1
Tobias S. Posted January 19, 2017 Report Posted January 19, 2017 38 minutes ago, iSCSI said: Dear Enpass Team, please fix this f*cking Bug! Or give us at least one answer. This can't be so hard.... They don't seem to care about it..
iSCSI Posted January 21, 2017 Report Posted January 21, 2017 On 19.1.2017 at 9:34 PM, Tobias S. said: They don't seem to care about it.. I think you're right. Absolutely unbelievable ..... 1
Gajender Singh Posted January 23, 2017 Report Posted January 23, 2017 The issue has been fixed now! Guys, we deeply regret the inconvenience caused to you with an understanding of the situation there with you where every time you have to see the flash of Enpass helper (as extension window). But truly speaking this was a very nasty bug hidden behind the layers of OS causing the extension to go out of scope if the browser was started after the Enpass. And while in process of fixing this issue we were in such an unsettling situation that we were not able to update you with any expected ETA. Well, this weekend we made ourselves to resolve this issue, and finally, it has been squashed now. The fix will be available to you in the upcoming beta version very soon. You can get the updates for beta versions here in the Forums:https://discussion.enpass.io/index.php?/topic/1161-enpass-beta-v55-for-desktops-brings-attachments-support/ Thanks for your understanding and co-operation. 5
iSCSI Posted January 24, 2017 Report Posted January 24, 2017 Glad to hear that! Thanks for clarification 1
sonicdnb Posted March 3, 2017 Report Posted March 3, 2017 Any ETA when the beta will go to stable? I'm experiencing the same bug but with the latest Firefox on Win7 and Win10. Most of the time the extension only reacts on the second click / keystroke. Not every time but pretty often.
Anshu kumar Posted March 6, 2017 Report Posted March 6, 2017 Hi @sonicdnb, Unfortunately, I can't specify ETA. I know, it's frustrating from your standpoint. Hopefully, it will be available before the end of this month. Till then I request you to please bear with us.
Anshu kumar Posted March 14, 2017 Report Posted March 14, 2017 Hi Guys, Just an update that we have fixed this issue in the recent beta release and soon we will roll out stable version hopefully by the end of this month. Cheers! 2
sonicdnb Posted March 24, 2017 Report Posted March 24, 2017 Installed the latest update when it was rolled out. The bug seems to be fixed. No issues with the browser extension so far.
Mr. Digit Posted September 6, 2017 Report Posted September 6, 2017 chrome extension icon also shows black/white though logon to enpass. actually It should be blue colored icon when I logon to enpass. when logoff it will be black/white icon.
Recommended Posts