Hello!

I have the following problem: Whenever I click the Enpass extension icon for the first time after starting Chrome (doesn't matter if Enpass is already unlocked or not), the small Enpass box is just flashing up for a few milliseconds. I have to click it for a second time to make it stay visible. After that everything is fine until I restart Chrome -> same thing again.

Any suggestions?

Hi @tox1c90,

Sorry to hear about your trouble and we apologize for the inconvenience. We are looking into this issue and we will try to fix this issue asap. Till then please bear with us.

 

Same problem here but also with Opera

Edited September 30, 20169 yr by Monk32

I have the same issue with Chrome on Windows 10.

Same problem on OSX, Windows 10, and Ubuntu 16.04 (all using Chrome) - I right click the field, select enpass, nothing happens; right-click again, select again, the box appears.

This problem exists since April

See my post

"Hi, here the same Windows 10 x64 with german keyboard layout.

Another Shortcut dont resolves the problem.

I think the shortcut is not the problem. I get the same behavior with a mouse click on the Browser Addin"

 

 

 

 

 

 

 

 

 

 

 

Edited October 21, 20169 yr by iSCSI

Yup, same issue with chrome 53 and windows 10 anniversary. This has existed since I started using enpass, which was february 17th 2016.

When I use ctrl-/, the enpass window very briefly appears, then hides again. Second time using the shortcut the window works as intended.

Unfortunately even with latest version of Enpass, this is still the case

Doesn't seem to depend on the browser extension though (same problem with Chrome and FF), it also happens sometimes when I click on Enpass icon in system tray, but only when extension support is enabled. Small Enpass box only appears briefly and I have to click a second time on the icon.

Edited January 7, 20179 yr by tox1c90

On 29.9.2016 at 8:33 AM, Anshu kumar said:

Hi @tox1c90,

Sorry to hear about your trouble and we apologize for the inconvenience. We are looking into this issue and we will try to fix this issue asap. Till then please bear with us.

 

This problem has been around for months. It occurs on all of my devices. Even my colleagues have it. I don't understand why it's not fixed yet. That's not an individual case.

Edited January 7, 20179 yr by Tobias S.

Also experiencing this. It's really annoying to see that Enpass fails with basic tasks. The first time I try to use autofill in Chrome is never working. I have to click it 2 or 3 times via shortcut to see the window.

Dear Enpass Team,

please fix this f*cking Bug! Or give us at least one answer.

This can't be so hard....

38 minutes ago, iSCSI said:

Dear Enpass Team,

please fix this f*cking Bug! Or give us at least one answer.

This can't be so hard....

They don't seem to care about it..

On 19.1.2017 at 9:34 PM, Tobias S. said:

They don't seem to care about it..

I think you're right.
Absolutely unbelievable .....

The issue has been fixed now!

Guys, we deeply regret the inconvenience caused to you with an understanding of the situation there with you where every time you have to see the flash of Enpass helper (as extension window). But truly speaking this was a very nasty bug hidden behind the layers of OS causing the extension to go out of scope if the browser was started after the Enpass. And while in process of fixing this issue we were in such an unsettling situation that we were not able to update you with any expected ETA. 

Well, this weekend we made ourselves to resolve this issue, and finally, it has been squashed now. The fix will be available to you in the upcoming beta version very soon. You can get the updates for beta versions here in the Forums:
https://discussion.enpass.io/index.php?/topic/1161-enpass-beta-v55-for-desktops-brings-attachments-support/

Thanks for your understanding and co-operation.

 

Glad to hear that!

Thanks for clarification

Any ETA when the beta will go to stable?

I'm experiencing the same bug but with the latest Firefox on Win7 and Win10.

Most of the time the extension only reacts on the second click / keystroke. Not every time but pretty often.

Hi @sonicdnb,

Unfortunately, I can't specify ETA. I know, it's frustrating from your standpoint. Hopefully, it will be available before the end of this month. Till then I request you to please bear with us.

Hi Guys,

Just an update that we have fixed this issue in the recent beta release and soon we will roll out stable version hopefully by the end of this month.

Cheers!

Installed the latest update when it was rolled out.

The bug seems to be fixed. No issues with the browser extension so far.

chrome extension icon also shows black/white though logon to enpass. actually It should be blue colored icon when I logon to enpass. when logoff it will be black/white icon.