AUTOFILL NOT WORKING ON ON CHROME

[Kashish]

Hey @user3458,

We're sorry for the inconvenience. Please try reinstalling the browser extension and check if that helps.

Could you please help us with the following details:

• Which website(s) are you facing the issue?
• Did you try auto-fill with any other browser for the same website?

Thanks.

[user3458]

Hi Kashish,

I reinstalled the app some times, nothing changed. Autofill doesn't work on any website for me in Chrome.

Just installed the extension for Firefox. Autofill and auto login both work for google.com, but not for amazon.com (only autofill here).

So Firefox at least does something. In Chrome, I have only TOTP copying working always, autofill (and auto login afterwards) never. Auto login after manual fill via Enpass Chrome extension works.

[Kashish]

Hey @user3458,

Thanks for sharing the details.

Please note that fixing auto-fill issues are our priority, and we're working on it. Meanwhile, I've noted down the issue and forwarded it the dev team for improvement of the functionality.

Thanks.

[user3458]

@Kashish, thank you for that. Indeed, auto fill is a crucial feature. And I'm wondering why there still are apparently the same issues as years ago. Can you tell any progress in fixing it yet? As you can imagine, I don't wanna wait long time more for a fix. If I can assist further, poke me, I'm in.

 

Edited January 14, 2020 by user3458

[Pratyush Sharma]

Hi @user3458,

Thanks for writing back in.

If possible, please create a dummy item on any website and share the video of the steps you are doing to autofill so we can check where the problem could be.

 

[user3458]

Hi @Pratyush Sharma,

you find that video here: https://gofile.io/?c=gdDBCD