Everything posted by Garima Singh
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OTP - 2FA Codes not accepted after setup succesfully
Hey @Pomtiedom Glad to know that the issue has been resolved. Thanks for notifying.
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WebDAV-Sync fails (Synology WebDAV-Server)
Hey @kollaesch Thanks for notifying us. Glad to know that the issue has been resolved.
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Windows Hello doesn't work on system boot, must restart Enpass
Hey @BSoD38 Apologies for the trouble. Our team has fixed the Windows Hello unlocking issue in the next update of Enpass. Stay tuned for the same and share your feedback. Thanks!
- Enpass TouchID not active with version 6.6
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Automatic backup path cannot be changed
Hey @geier22 Thanks for writing in. Please follow the below steps and let us know if this is not helpful- Please take the backup of your Enpass data manually and save it locally on the same device. Now go to /home/username/.config/sinew.in/Enpass.conf Delete the file Enpass.conf After restarting Enpass your backup location set to default automatically.
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Big Red Alert (Ad)
Hey @MoonRaven We have given an option to dismiss the red alert of data breach in the last update of Enpass. Please let us know if the screen you shared is opened automatically or the you have revoked it along with the Enpass version you using on the same device?
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Extra Security fields
Hey @Inchmahome151 Thanks for clarifying on the same. You can add more security questions and answer by adding field in the the same item. Once added, please change the field name as per your choice by editing the field name and enable the field as sensitive so that the details gets hide in the bullet form. Let me know if you have any queries.
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Card share audit record
Hey @Anthony Thanks for sharing this suggestion. This would be much easier if you create a secondary vault on your device and share the particular vault with your wife, so that she can access the same vault and the info on her own device. In this case, even if you make any changes in the item details of the shared vault, the same will get synced on her device. However, we have noted your suggestion and shared it with the team for further consideration. Thanks!
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Desktop unlock using Phone Biometrics
Hey @woelfchen Thank you for reaching out about this along with a brief description of how we can make this possible. I've shared your interest to add this functionality of unlocking Enpass app on desktop using the bio-metrics of mobile device with my development team so that they can factor it into their strategy.
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Nextcloud select Sync Path
Hey @astrajmaik Thanks for writing in. To select the sync path, please set-up sync with WebDAV rather than selecting Next-cloud as your sync option. Let me know if you have any queries.
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Problem in the password field
Hey @MarkMark We regret the inconvenience. This issue has been identified, which was introduced in the app due to some error in the translation with the Italian language and it has been notified to the team for a fix. Meanwhile, you can use change the language of Enpass in English by using the below steps- Open Enpass > Settings > Advanced > Language > Select the language(English) and restart Enpass. Thanks!
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Use the old autofill
Hey @Prodigy.NL While testing, we found that if Android Auto-fill and Auto-fill using Accessibility service is enabled then Enpass auto-fill popup doesn't appear to auto-fill in the Kiwi browser. Could you please check if you can auto-fill in the Kiwi browser by only enabling the Auto-fill using Accessibility service. Meanwhile, we have highlighted the issue with the team. Thanks!
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b6.6.0 (765) - Enpass Assistant bugs, including frequently freezing when unlocking and/or failing to respond to CMD+/
Hey @100 Watt Walrus Thanks for writing in. The current stable version of Enpass on macOS is v6.6.0(775) with the latest Enpass extension v6.6.0.9. Please update the app to the latest version and share your feedback. Meanwhile we are checking this issue from our side.
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Autofill issue with Bank of America Mobile Android App
Hey @paulsiu Thanks for writing back. Your input has been shared with the team and they we'll work to fix this issue.
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Don't open application window on login
Hey @Mariusz We really understand how frustrating to see some features not working as it should be. We are improvising the app and all the above issues have been noted and will be fixed in future builds. Please bear with us a little more. We are already aware of this issue on macOS where Enpass password list shows empty and our team has fixed this in the next update of Enpass app. Hopefully, it will be available within this week. Stay tuned for the same and share your feedback. Thanks!
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Error connecting to the Chrome extension
Hey @job1966 It seems that the brave browser has rolled out an update(v1.21.74), which fixed this issue. Thanks!
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Ubuntu Linux displays tiny text
Hey @KurtB Thanks for writing to us. Please have a look at this FAQ for quick troubleshooting and revert to us if the issue still persists.
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The extension stopped working on Brave Beta
Hey @dan45, @Juan V., @Javier, @Benny800, @acyclovir & @BSoD38 We regret the inconvenience. Brave browser has recently updated to latest version (v1.21.74) in which the issue is fixed. Kindly check the issue on the latest version of Brave and share your feedback. @PedroJorge & @Nathanael Thanks for notifying that the issue has been resolved with the latest update.
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Use the old autofill
Hey @Prodigy.NL Welcome to the forum! I'm sorry to say that going back to the previous version of Enpass on Android device is not possible. However, I have noted your issue with the Kiwi browser and shared it with the team. Will let you know once we have any update. Thanks!
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error message when Win is started
Hey @Bleeddragon Thanks for writing in. The difference between the website version and the store version is that the website version of Enpass allows you to change the data location of the Enpass app, which is not possible with the store version of the Enpass app. Another difference is that with store version of Enpass, you will be able to use full-time windows hello or Touch ID feature, which is not possible with website version of Enpass.
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How to re-enable 2FA banner for a specific item?
Hey @EightBitWhit Welcome to the forum! Yes. To do so, please go to the edit page of the item -> Tap on the QR button in One-time password field. Thanks!
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Strange behavior in Firefox on Windows with Enpass extension version 6.6.0
Hey @Benn Welcome to the forum! I have highlighted this issue with my team to look into this. Meanwhile, please share the device OS and Enpass version on which you are getting this issue. Thanks!
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Enpass fails to show entries after Mac Book Sleep
Hey @kingfisher We understand the problem that you have been facing with this on macOS. Please rest assured that the fixed version of Enpass will be available very soon. Thanks!
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Enpass fails to show entries after Mac Book Sleep
Hey @Olivier LC We understand the problem that you have been facing with this. Please rest assured that the fixed version of Enpass will be available very soon. Thanks!
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Forgot password so uninstall then reinstall: no help
Hey @RichieG Thanks for writing in. If you have forgot the master password and wants to start with Enpass as a new user, please refer to this FAQ and let us know if you have any queries. Thanks!