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Error in Username when it consists of many numbers


loveworksdotcom
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Hey @loveworksdotcom,

Sorry for the trouble you are going through.

To investigate further on this issue I want a little input from your side so please let me know the following:

  • What is the Field Type of Username?
  • Have you saved this item using WebForm?
  • Have you imported data from any other software?
  • Does the username contain any special character?

Thanks for your co-operation.

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7 hours ago, Anshu kumar said:

Hey @loveworksdotcom,

Sorry for the trouble you are going through.

To investigate further on this issue I want a little input from your side so please let me know the following:

  • What is the Field Type of Username?     
    I do not know how to answer this question.  I did not create any templates.
  • Have you saved this item using WebForm?
    No, it was an import.  I did add a test login using the webform and it did save the number correctly.
  • Have you imported data from any other software?
    All data has been imported using csv spreadsheet base provided by enpass.  There have been other issues, mainly with incorrect tags; shown on another thread.
  • Does the username contain any special character?
    The username is numeric only; no special characters; no spaces.

Thanks for your co-operation.

Thank you for the reply.  I have realized the issue is with the spreadsheet import and not Enpass.

Although I have not made a test to prove it yet ... I have read that opening a .csv and then re-saving causes it to convert to Sci Notation.

If I had started with a true EXCEL worksheet; added all the data, then saved it as a .csv and imported it without opening, it allegedly would not have this error.

Thanks for pointing me in the right direction.  I am sure you are happy it is not an Enpass issue. :)

 

 

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  • 9 months later...

Hello, I am experiencing a similar issue,

please notice in the image below:

a) on the left an user name that looks like an URL from a Microsoft single sign-on secured login. (I honestly don't know how I managed to create this entry)

b) on the right the "normal" userID 00049497 that I recognize as true

How can I fix thois odd userID please ?

image.thumb.png.452a4338571225affdd0da145ed47742.png

 

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Hi @onescareduser,

We are sorry for the inconvenience caused to you.

Please share some more info so that we can check further.

  • On which device and OS version are you having this issue?
  • Which Enpass version are you using?
  • What is the Field Type of this Username? Also, is it marked sensitive in the field type?
  • Have you imported data from any other software?

Thanks.

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